The staff were polite enough. The tv was non existent, aside from dispersed signal. As if an antenna was in use. The pool area was clean, yet the advertised warmth was non existent. Wifi worked. No drinking water for refreshment, fridge, or microwave. Actually, I am surprised. With the amount of water in Niagara Falls, there was not a water fountain in sight.

Bathrooms are gross, beds are lumpy. You could feel every spring. Poor lighting, some outlets didnt work.

The best thing about this property is the location- it is very close to the attractions!

everything is good

The tv did not work. The room took forever to heat up and then got so hot.

Really enjoyed the stay

No fridge or microwave in room, pool was freezing, no parking available as spots were all taken, have to go outside amd to office if you want ice, extremely loud - woke uo more times due to noise then i did because of baby, staff wouldnt allow me to have extra towels in my room, only good thing about this hotel is the convenience if yiu want to do the tourist strip as it is so close

Perfect location, clean rooms and the staff were very friendly. Definitely recommend

Pas assez de stationnement et il était mal déneigé, donc pas facile avec les valises. C’est très vieux et laid. Les lits sont très inconfortables. Bon c’est pas cher et proche de tout. Si je reviens à Niagara je vais payer plus cher et aller ailleurs, je vais sauver sur la chirotherapie.

Room was good size n clean. Staff was courtious.

Not bad no fridge and no carpet but it was in great location and good customer service

It is a budget hotel for sure. It was very irritating to have driven over 3 hours to arrive and be denied check-in because check-in is EXACTLY at 3pm. We also had a change in plans and brought an extra guest with us and got charged an additional fee for the extra guest. I booked a two queen room, up to 4 guests should be permitted for the standard rate of the room! Overall, the room served its purpose, it is close to all the attractions of Niagra Falls.

Location is great & for the price you cant complain if youre on a budget. Hallways were overly hot, rooms were decent.

Good

Clean, large, easy parking.

Clean, quiet, great location. Friendly staff.

Why required

Friendly staff, they assist myself and family with a couple of request 🙏

Good value for the price.

It was inconvenient that we had to go to the office to get ice. The heated pool was very cold also. It was a very convenient location. I also wish we had known there is no elevator.