This was the worst hotel we stayed at! We had a “non-smoking” room, but the rooms stank of smoke, the carpet in the room looked like someone had a party and didn’t clean up, the furniture should have been replaced 3 years ago and the bathroom were not only dirty but also falling apart. As we were traveling with friends we know that this was also the standard for their room. We often stay with Ibis, but will never stay at this location again.

The bed was clean but the room was in poor condition, the window safety tie was broken and the window could not be shut properly, the end curtain hooks were missing so curtain did not hang properly. The bathroom was disgusting, the sink was cracked in three places , the shower tiles/ mosaic were not very clean and the grout dirty, not that we used the shower because of the state. The paint work had seen better days, and the door frame had been worn, broken or rotted away at the base where it met the flower. It was definitely a third rate room. The saving grace for our visit to the Ibis Marrakech were the staff, they were polite, friendly and efficient. We ate dinner there and the dining room ambiance was oppressive, dark , dingy and far too large a room for the number of dinners, we two . The food was fine, as was the service .

Yes

Clean room professional staff and nice breakfast

Yes

Room was great. Karim, Mehdi, and Nordin (intern) provided excellent services.

Very nice check-in at 2am after out flight was delayed.

Extremely run down. Bathroom floor looked like it was under construction & furniture kept snagging my clothes if you're standing near it. Shower door didn't shut properly so water very wet floor after.. no shampoo or conditioner - only soap provided. Far from everything so taxi is needed & very difficult to catch on street so need hotel to call for you with surcharge. Hallways have super dirty carpets. Staff was nice! Beds were accurately comfortable too! Good hot water + shower pressure. Enough space. Breakfast was tasty just not enough utensils, etc... Just can't believe it's an ibis comparing to their other locations around the world. (Think old motel type) Pricey. Survivable for 1-2 nights... These are all easy fixes if u wanna stay in business, so not sure why it's being neglected yet charging customers...

Didnt have breakfast, parking ok

Convenient, and very walkable area

Vous place to stay

Staff are amazing. Location is great. This is my hotel when I am in Marakech. Beautiful pool . Nice breakfast. Ayoub the manager does everything he can to answer my requests.

This is my hotel when I am in Marakech. Clean , nice , staff are kind and helpful. Price is reasonable

overall excellent

It had room for us when EU power outages caused havoc to flights out of Morrocco.

Please clean the room properly especially bathroom. We found bunch of hair in the bathroom, red stain on the door, ripped towels, ants in the room. Honestly it is gross ! That's pretty disappointing as it is part of Accor Group. Staff were nice !

Not clean

Good choice

When i booked, it said it was 10 minutes from the centre - this is completely false. It is 30 minutes, give or take a minute or two. I also booked because of the pool, but this was exceedingly cold (too cold to enjoy) and then cordened off for the last 4 days of my 5-day trip. We were not offered any sort of compensation as this was one of the reasons why i booked this particular hotel. There are also not enough plug sockets in the room (there are only 2 together next to the window) and no tea or coffee making facilities. Communication with some staff was slightly limited. We were also in a room facing the maim road which was very noisy throughout the night, so you should request a pool-facing room.

Old