The night shift staff was terrible. The day shift staff, Fattah was really very professional and tried his best to fix his colleague's mistakes.
Pedro
Business
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
excellent welcome of the staff
Amanda
Leisure
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
I asked for a non-smoking room but got a smoking room which left all of my belongings smelling like smoke. The room was an adequate size, clean. The breakfast had a good amount of food options. Was unavailable to locate any staff for 10 minutes when checking in. Good location, central to all amenities.
Ayoub
2.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
I don’t recommend it
Omar
Leisure
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Fantastic and helpful staff and a nice clean room with no complaints to mention
Verified traveler
Business
2.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Overall my experience in this hotel was bad. You have problems with room, nobody cares.
Mariana
Business
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
it was amazing
Moustapha
Business
10.0
/10
Reviewed 86 week(s) ago
Hotels.com verified review
Frenchement rien a dire super propre
Omar
Business
4.0
/10
Reviewed 167 week(s) ago
Expedia Group verified review
They took “budgetary” to the extreme , not even water bottles in the room, took multiple requests to get a simple ironing machine , the only positive was that the staff are polite and supportive
Mohammed
Leisure
8.0
/10
Reviewed 179 week(s) ago
Expedia Group verified review
It was calm and peaceful
ZAHRIUL
Business and Leisure
4.0
/10
Reviewed 181 week(s) ago
Expedia Group verified review
1)Breakfast Service was horrible!!!
2)Wasn’t clean properly ?
3) Towels wasn’t Service ? Have to take shower without Towels.
M A
with Partner
10.0
/10
Reviewed 188 week(s) ago
Hotels.com verified review
Everything was good only bad point was the pillows were uncomfortable and the mattress was uncomfortable
Yahia al
Business
2.0
/10
Reviewed 192 week(s) ago
Expedia Group verified review
Old and smelly
Lahsen
Business
10.0
/10
Reviewed 221 week(s) ago
Hotels.com verified review
It was an amazing stay! The staff were very kind
TSUNGFU
Business
10.0
/10
Reviewed 243 week(s) ago
Hotels.com verified review
Good.
Verified traveler
Leisure with Children
2.0
/10
Reviewed 248 week(s) ago
Expedia Group verified review
Food was really bad. Overall property is kind of depressing.
majid
10.0
/10
Reviewed 253 week(s) ago
Hotels.com verified review
i was very very pleasantly surprised with the beautiful building, cleanliness, front desk help by abdul
aziz who should be promoted to be in charge of that place! Hia service was just excellent! Also fadwa in the restaurant is an excellent staff member. She is very professional, friendly and helpful. Between Abdul Aziz and Fadwa my stay was very pleasant. This was the best ibis in the country…had stayed at other ibis but nothing like this one.
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Verified traveler
Business Family
2.0
/10
Reviewed 260 week(s) ago
Expedia Group verified review
Advertised as “smoke free property” that means rooms and public areas. People were smoking all over the hotel and when I asked the desk man got furious and ended up giving me the bird and saying F...... you twice! They also advertise AC but they don’t turn it on until summer! It was over 100 degrees in our room! Only hotel they didn’t take our temperature upon entering and although there are signs requiring the use of a mask not ONE employee was wearing one, not even the people handling food! For your safety and comfort stay elsewhere. Hotel is also very very dirty.
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Verified traveler
Business
6.0
/10
Reviewed 327 week(s) ago
Hotels.com verified review
Noisy room next to the highway. Spend 15min to check-in since only one person is accepting people. When a folk felt in the ground, one guy from the restaurant just took it and put it back in the basket.
Fahad
Friends and Family Family
8.0
/10
Reviewed 370 week(s) ago
Expedia Group verified review
Ibis hotel in this neighborhood of Casablanca, is great for a short stay. It’s located roughly half way between the big Mosque and the airport. Staff is nice and the hotel is clean. Parking is available as well, for a small fee. Enjoy your next stay here!