Pool is lovely. Room was big. Beach was fenced off. Streets lights very bright so pack an eye shade. I informed staff a would be arriving after 5pm, which is when the office closes mon thru Friday, noon Saturday and Sunday. Never recovered my entry code or internet details. So have no internet during my stay. Process could be improved.

Great location and very quiet. The stairs didn’t bother me at all but certainly something to be aware of - request lower floors if you don’t like stairs :)

The property overall matched the picture's and what was promised. But after the checkout I got charged the security deposit for a damage I have not committed, which the provider should have noticed after the inspection of the previous guest before my check-in. At check-in I wasn't informed to check for any damages. So this definitely feels sketchy since such a damage should definitely be noticed beforehand.

The location was amazing! It is up on the top floor with no elevator (so be sure you can do the stairs), but had a large balcony overlooking the ocean! We liked that it was in a less busy area and we could travel into downtown Cairns, beaches, Rainforests, Kuranda, etc. in our rental car easily! They had everything we needed to prepare foods, or wash clothes. Only issue was that there were tiny ants. They do ask you throw garbage away daily, but even that wasn’t quick enough. It helped that we stored everything in the fridge until we were leaving the room and could take our garbage down. The location and price made up for dealing with the ants. I would stay there again!

Great position looking over the beach. Very quiet location. Manager was absolutely amazing. Staff were lovely.

Nice location, clean comfortable room, friendly staff

Free undercover parking. Great position on the beach and lovely rooms with washer and dryer which is super handy!

We had a great stay. The area is very quiet. There's a great cafe restaurant directly across the street and the patio of the cafe faces the sea. Every Saturday there's live music from 3-6pm. The bus runs runs right in front of the complex so it's easy to get to Smithfield mall in less than 15 minutes on the 120 bus or Cairns Central Shopping Center where you can find groceries at Coles or Woolworths. We really liked the apartment. The sofa and bed were very comfortable and the staff were very friendly and helpful. We would love to stay again.

The resort could use some upgrades in the living room furniture and air-conditioning. They also should ensure there’s enough toilet paper in the room before they arrive. We only had a partial roll of toilet paper so we informed them. They said they’d bring it to us the next day and never brought it. It only has a/c in the bedroom so the rest of the place doesn’t get the full effect of the a/c cooling system.

Beach across the street from the property is really nice but does not have chairs or umbrellas for rent so you'll need to bring your own. Also plan on bringing your own beach towels.

Staff, girl at counter was very nice to us. pool was great.

Checking in was easy, however the wifi didn't work. The air conditioning was in the bedroom only not the whole unit. There was no oven in the unit as indicated

We enjoyed our stay here. As we had a longer stay and from interstate would have been good if when they did the refresh they replenished the Tea and Coffee etc. Also wifi was always dropping out and I used a lot of my data on my phone to watch Netflix, etc.

Needs a massive renovation, it’s smelly, dirty, beds so uncomfortable and the pillows ! It’s very out dated. It’s absolutely NOT a four star! Wouldn’t recommend! Not going back!

Staff were very friendly and helpful

Location at Hollaways Beach was the best

2 Day R&R stay en route to Brisbane is in an ideal location for the beautiful beach, great pool at the property. Our apartment was spotlessly clean although the 3 flights of stairs with our luggage was a bit of a pain. Easy late check in and Ruby the next day at the desk was super helpful. WiFi was awful but they are upgrading it and some smells from other people’s cooking but no real complaints. A 10am check out was a bit too early for us compared to other properties like this we use.

Appreciated the early check that was great. I wouldn’t call the place a resort more a complex with some lovely apartments in desperate need of major maintenance it could be a beautiful place apartments owned individually and run by hotel management. Cleanliness was not the best and things were falling apart or not working in the apartment. One side of couch had a horrible smell wasn’t nice to sit there. No lifts so we were glad we were on the bottom floor even though we paid extra for an ocean view that really as t there. Pool area was lovely our little girl loved it. Overall it was good just in need of some TlC. Perth WA

Clean comfortable but a little old Overall no complaints

Nice big balcony, pool-spa great. Easy parking. Friendly staff