Robert
with Partner
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The room was clean and well stocked. Plenty of towels. The breakfast was good with several choices.
What I didn’t like was the reservation was not ready. The desk clerk didn’t seem to know which room to give us. He had to call another person who then fumbled around. We finally got the room key after about 25 minutes waiting. Then the surprise $100 deposit for whatever. This was never mentioned at the time of booking. Then I find out it takes 4 business days to get it refunded. That’s criminal. They are bowering $100 interest free for a major portion of a week. Then there was no invoice. Was told to go on line to Expedia to get it. We won’t be staying at that place again and we have already spread the word to others to avoid the place. Have stayed in Quality Inns before and never had such problems.
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