Phu X. D.

Staycation

9.7

/10

Reviewed 3 week(s) ago

This resort is perfect for relaxing after stressful workdays. It has a convenient location, beautiful green grounds, and although the rooms have been in business for a long time, they are very clean and comfortable. The breakfast was also okay, but the open space meant there were a lot of flies; this needs improvement. My family really enjoyed our stay at this resort and will return in the future. Thanks.

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Vidan

10.0

/10

Reviewed 3 week(s) ago

Over six years working in the hotel industry has made me incredibly discerning about service. And… Pandanus truly won me over completely. This is my second time returning to Pandanus. The amazing thing about this place is that my satisfaction has only increased, not decreased. I really commend the skillful coordination and operation of their services! I sincerely hope that Pandanus maintains its core values and continues to develop its current positive aspects. And of course, this isn't just my second time returning; there will definitely be many more! Thank you all so much for your genuine care in nurturing the emotions of our guests. You truly touched my heart in a wonderful way that few other places can! Love you all!!!! See yaaaaa! 💚

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V***o

10.0

/10

Reviewed 4 week(s) ago

The hotel staff helped the group find their lost items many times; the place is beautiful and worth the money.

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N***n

Staycation

8.5

/10

Reviewed 32 week(s) ago

Resort has traditional style. Spacious room, enthusiastic and friendly staff. Quality matches the price

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1 people find it helpful

G***t

Staycation

9.7

/10

Reviewed 37 week(s) ago

Staff are very friendly and work quickly.

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V***o

Staycation

10.0

/10

Reviewed 39 week(s) ago

Super beautiful and cool resort. Has a private beach, 2 swimming pools, very convenient. If you have a private car, I highly recommend everyone to stay here. I have stayed at many resorts but this one is really excellent. Free minibar. In the room there are 2 hats and straw bags for those who like to take virtual photos. People probably said the room had mosquitoes, so the resort provided 2 mosquito repellent essential oil diffusers and 1 spray bottle in the room. The staff is extremely friendly and cute. The resort let me check in an hour early if the room was ready. The buffet breakfast is delicious and varied. In general, everyone should choose to stay here, it's great

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2 people find it helpful

TĐ

Thảo Đ.

10.0

/10

Reviewed 39 week(s) ago

I had a great stay. The room was very clean and comfortable, the staff was friendly, the breakfast buffet was delicious, and the swimming pool was large. The beach was near the fishing village so it was not very clean. I would like to add that the resort should adjust the shower head in the bathroom because it is very strong.

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1 people find it helpful

Luu T. T.

10.0

/10

Reviewed 39 week(s) ago

My family and I really enjoyed our stay here, very professional!! Next time I will continue to stay here!! Thanks for the service staff!!

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1 people find it helpful

P***M

Staycation

8.4

/10

Reviewed 41 week(s) ago

Champa style resort, lots of green trees, because it's a bit far from the center, so for food you have to go a little further or choose to eat in the resort. The staff is cheerful and enthusiastic.

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1 people find it helpful

Tami P.

Staycation

10.0

/10

Reviewed 42 week(s) ago

A great choice for a short break near the city. Lots of greenery on the grounds, well-groomed. Private beach and plenty of photo opportunities for women or couples. Food is not too much but okay. There is music and a barbecue buffet on weekends. Friendly, enthusiastic and professionally trained staff. Spent 2 summer vacations here and both times felt it was worth recommending to everyone.

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Nguyet N.

9.7

/10

Reviewed 44 week(s) ago

My family stayed there for the second time and was extremely satisfied with the resort. It was spacious, clean, had two large swimming pools, and had a beautiful beach.

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Hoang Q. A.

Staycation

9.1

/10

Reviewed 46 week(s) ago

Family-friendly space, cool, lots of green space. Relax chill

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3 people find it helpful

N***n

9.7

/10

Reviewed 78 week(s) ago

The service is very good. I think all the staff are cute, so I feel secure going with my family. The service, staff, facilities, everything is taken care of ok. I'm satisfied.

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3 people find it helpful

Nguyen M. T.

Leisure

10.0

/10

Reviewed 90 week(s) ago

Great experience. The resort let me check in about 1 hour earlier. The staff was very enthusiastic and friendly. My room had a garden view, beautifully decorated, comfortable. The breakfast buffet was diverse, with many dishes. I liked the tapioca dumplings the most. There are 2 swimming pools in the resort, and it's also close to the beach.

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3 people find it helpful

N***N

Leisure

10.0

/10

Reviewed 92 week(s) ago

Wonderful trip, will come back again.

3 people find it helpful

P***m

10.0

/10

Reviewed 95 week(s) ago

The staff is very cute and enthusiastically supports everything. However, when my family booked 3 Family rooms, the 3 rooms were on 3 floors and 2 different areas, so it was a bit inconvenient to move around. There is lovely live music in the evening. will be back

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6 people find it helpful

PHAN T. H. T.

Staycation

9.7

/10

Reviewed 98 week(s) ago

The swimming beach is ok. Warm water swimming pool. Nice room, spacious, clean. The view of the hotel is beautiful. There is one annoying thing: around 6:00 p.m. there was a knock on the door. Before I could open the door, I saw the hotel staff opening the door themselves. When they saw someone in the room, they asked "Does the bed need to be made again?" No (while the room was cleaned in the morning), when I said I didn't need it, he gave me 2 bags of cookies that the hotel told guests to give to guests. I thought it was very strange that we were in a private office and opened the door like that I hope the hotel will reconsider and not let the staff arbitrarily open the door to the guest's room, unless there is a request to clean the room.

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1 people find it helpful

Accommodation's Reply

17 Jul 2024

Dear Ms. T, Team Pandanus resort would like to thank her for staying and taking the time to share her feelings. The team is very happy because she had a good experience with the rooms, swimming pool as well as the resort's landscape. However, the team apologizes for the inconvenience you experienced with the turndown service. We will review this service to suit each customer. We understand that customer privacy is important and we provide thorough training to ensure staff follow proper guest room entry procedures. We look forward to welcoming and serving you in your next vacations to have better experiences. Friendly welcome! Rooms Division Manager.

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BUI T. N.

8.5

/10

Reviewed 132 week(s) ago

Weekend relaxation is suitable for families. The resort has many Western guests, delicious food, and enthusiastic and friendly staff

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4 people find it helpful

Trinh T. M. T.

6.5

/10

Reviewed 135 week(s) ago

My family and I didn't know if we were bitten by bedbugs or ants, but it itched a lot and created many wounds that left very bad scars.

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4 people find it helpful

Accommodation's Reply

27 Oct 2023

Dear Ms. Tho, Team Pandanus Resort would like to thank Ms. Tho for staying and taking the time to share her feelings with us. We also regret the reports of insect bites after staying at the resort. We would like to share the information that the Resort has a pest control team specializing in handling insects in guest rooms as well as other areas in the resort, so after receiving your feedback, the resort has thoroughly checked. mattress surfaces and no bed lice were found. We have also welcomed many guests afterwards and have not had any cases of similar problems. Regarding your feedback, we believe that the bites are from sea turtles, they often appear in the beach and swimming pool areas when the weather is hot and the bites will cause itching and leave marks afterwards, so the resort It is recommended that guests apply insect repellant cream when visiting the pool and beach areas. The team looks forward to welcoming & serving our family next time to have a better experience! Cordially greet! Room Division Manager

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Tran T. H. P.

9.7

/10

Reviewed 137 week(s) ago

Mình săn được giá tốt và được trải nghiệm phòng Signature Suite. Cơ sở vật chất và dịch vụ rất hài lòng, chỉ một điểm trừ nhỏ là lúc check out, ngồi đợi mãi ở lobby không ai xác nhận là mọi thứ đã ok cho đến khi mình phải ra hỏi lại.

2 people find it helpful

Accommodation's Reply

04 Nov 2023

Dear Ms. Phuc, Team Pandanus Resort would like to thank Ms. Phuc for staying and taking the time to share her feelings about the resort! The resort would like to acknowledge your comments about the staff not responding promptly to you during check out. We sincerely apologize for this omission and will quickly fix it! The team hopes that Ms. Phuc will continue to choose Pandanus Resort because of the useful experiences the resort brought during her recent vacation! Friendly welcome! Room Division Manager.

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Pandanus Resort

Overall Ratings & Reviews Pandanus Resort

9.3

9.2

8.6

8.7

9.0

Traveler Reviews Pandanus Resort