Nice

The stay was too short and that due to poor air quality caused by surrounding wildfires. Not the hotel's fault. Property was old. No A/C in the room. Just a ventilator fan covered by a layer of dirt. No breeze; inside the room was damp. Bathroom was clean with enough towels. Vanities were old like 1990s style. Not impressed by hotel itself. Opinions may be different. Particularly when the weather is more clement, or during the ski time.

Loved the resort and the staff was amazing, particularly the lady who checked us in. She was very nice. Beautiful property, room was great. Would have loved to stay longer.

Very centrally located in the village. Easy access to everything. Highly recommended

Firstly, I want to thank Robyn, who was very gracious & accommodating when we needed to unexpectedly change our plans & cancel our last night. 5 stars for her help & professionalism. We only stayed one night & I want to be honest in my review. It is summertime & I was not thorough enough when booking to see that this property does not have air conditioned rooms. A tiny fan did not alleviate the 27 degree room temperature and it was way too hot to sleep comfortably. It was too smoky to have windows open but we did anyway & it didn't help much. Beds were comfortable but one had stained sheets & the other a stained comforter. Kitchen cleanliness was also questionable with ichiban noodles on the carpet, crumbs on the counter & garbage on top of the microwave. Kitchen is really too small to be functional but we did appreciate the table & chairs. Balcony is missing a few bricks & is in need of repair. We were also surprised upon arrival at an additional $24/night parking fee & a $20/night pet fee, bringing the total room cost per night to much higher than it's worth. We weren't able to go biking due to lift closures due to smoke, which is completely understandable, but overall a disappointing experience for us. We will hopefully be back to Sun Peaks but will look for other accommodation options. Robyn was the bright part of our stay. Thank you Robyn!

I liked that it was right in the village and that there was a full kitchen to use. Didn’t love paying for parking.

We stayed three nights at Sundance Lodge and were very disappointed. The issue was not one thing, but a pattern of poor cleanliness, maintenance, and service. The hotel did not feel properly cared for. There was garbage in the elevator, no clean towels available in the hot tub area on multiple occasions, dirty towels left in the hot tub/gym area overnight, and a large pile of dirty laundry sitting in the hallway for hours. We were also surprised to learn that housekeeping only happens every third day. When I mentioned this to the front desk, they seemed surprised that I was surprised. For the rates charged, is it really unreasonable to expect your bed to be made, fresh towels, and basic room upkeep during a hotel stay? The most concerning issue was in the pool shower area. The built-in soap dispenser was empty, and the replacement soap dispenser had a strong urine smell. This was a serious hygiene concern and showed a lack of proper cleaning and inspection. I reported these concerns at checkout and was polite and factual. The parking charge was removed, and I was told someone would follow up, but I never received an apology or any further communication. Problems happen, but the lack of attention, ownership, and follow-up was disappointing. For the price, guests should expect a clean, well-maintained property. Unfortunately, we would not return.

It was a nice clean, the was friendly, it's also expensive.

one of the front desk staff was very rude and unhelpful the day we left.

Beds were tiny. Not suitable for two adults.

Excellent location and nice staff

Staff was friendly, and helpful. Key cards continued to fail. Rooms are quite warm.

Aaaaaaaasaaaaaaaaaaaaaaaaasaaaaa

No A/C. Rooms are extremely hot. We stayed in July during cool weather with daytime outside temperature of 17 degrees and overnight low of 6 degrees. Our room remained 28 degrees overnight. We had the only window open but could not keep the patio door open as there was no screen. The hotel provided a fan but the room remained 27-28 degrees. I cannot even imagine how horrible it would have been if it had been during hot weather. Carpets are all stained and dirty in rooms and hallways. Many dogs stay here. As much as I am a dog lover, I dont like staying in hotels with other people's dirty, shedding dogs. Hottub looked gross, so we never used it.

Great place to stay . We have stayed there several times over the years and it has always been pleasant . The front staff and the general manager has always been great to deal with and go beyond to assure our visit is wonderful . Close to all amenities

It was very hot while we were there and it was difficult to sleep with no a/c. There were two fans in the room, but no airflow from the open window. Next time will spend more for a place with a/c.

No A/C for summer stays

The room was well used :) but it was clean, and the staff were super friendly and helpful , can’t lose with the location - parking was a bonus even if you have to pay for it :(

Great location and friendly staff. We stayed in a basic room which was cramped but sufficient. No air conditioning so room remained hot. Would be better in the winter.

Very Good