Staff were amazing !

Happy with everything. Would definitely go again. One negative restaurants could have more choice and better opening times

The drinks very expensive and no A/C in rooms. Will not stay again at this hotel

Good clean room with very helpful staff. Was very busy and the outside area overlooking the lake were a little cluttered with leftover glasses etc but overall, a very pleasant stay.

Ground floor onto decking no privacy people walk past all the time looking directly onto the bed ! So hot and no a/c so the one big heavy door kept open all night so worried anyone could walk in! Just one tiny top window above door. 1 fan in the room doesn't do anything. Badly designed place and in a U shape so everyone opposite looks at each other too like a block of flats.

Check in was great, room spotless and well appointed.

Facilities and staff excellent throuout. Catered for all requirements.

Our room was a ground floor Deluxe room lake view with balcony as we took our dog with us. The balconies to these rooms are not individual to each room, it is a wrap around walkway, which is lovely, but not secure if you take a dog. There is no air conditioning in the rooms only a fan was provided. Room was spotlessly clean, bed was extremely comfortable. View from the room was very beautiful and tranquil. Staff very obliging and attentive. We had an evening meal in The Boat House, and was allowed to take our dog. You will be seated in area with no view of the lake, the view you will have is of the car park if you take a dog with you. This area is en route to the toilets too. Food and service was very good. A 10% service charge was automatically added to the bill. We did not eat breakfast at the hotel. Bar - service was very good. It was very busy due to the football and people attending conferences, but service was quick at the bar and it was a good atmosphere. Our dog was allowed in the bar with us. The hotel was very busy, as it has a large conference Centre attached to it. The grounds of the hotel were well looked after. Parking - had to park on one of the further car parks which was about a 5 minute walk away. You can drop off and pick up outside of the reception to save struggling with luggage. I would definitely come and stay at this hotel again.

Good hotel and good breakfast

Great hotel, great staff and great breakfast. Only downfall was that there was no air conditioning in the room. Very uncomfortable, especially when the temperature that day was 34 degrees.

Fabulous hotel and apartments that exceeded our expectations, Plenty to do and walks were amazing. Food / drink was great with plenty of choice and inside our apartment was absolutely gorgeous , plenty of space with everything you could possibly want and breathtaking views . We certainly look forward to returning.

Clean Large rooms. There was some working going on outside the hotel, which will be good once it is complete.

Shame they charge you £20 a couple for a hours swim. Other than that great hotel

Overall a great stay! The surroundings are beautiful, we had a gorgeous lake view from our standard room, which really made the stay. Very comfy bed, slept well. Great breakfast! Although the room itself was very clean we had dirty linen (pillow case and towel). When we tried to ring reception nobody answered our calls. Bedroom was modern and spacious and was generally well kept and maintained but bathroom was aged.

Good spa hotel handy for touring the area Food very good Staff very friendly Only down side poor parking and needs more electricity charging points

Great stay, views amazing, breakfast fantastic, only Negetive was the mattress. It was too hard. Apart from that great stay

Beautiful apartment and the grounds were lovely!

Another lovely stay at this hotel. We had a lovely 1st floor room with a floor to ceiling view of the lake. Great choice for breakfast. We used the pool & spa, that was an extra £10 each. It was nice when it used to be included in your stay. Pool was a bit on the cold side. Only negative was the noise of people going to bed and chatting down the corridor all through the night, being woken up at 4am with that wasn't great.

Very friendly and helpful staff

Lovely quiet location with beautiful lake views and good food.