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Hot tub was missing the dial to turn on jets. Other than that the hotel was great!
Abu
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The place was clean, comfortable, and in a convenient location.
The room was well prepared when we arrived, and the check-in process was simple. The bed was comfortable. The staff/host was polite and helpful whenever we needed something.
Andrew
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good place.
Fiorella
with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Friendly staff. No frills stay. Great value for price. Kids loved the pool and slide. Rooms looked updated but in the future could use glasses in bathroom or a couple of bottles of water. Internet good. Gym has no weights just one treadmill and a few bikes/eliptical. Breakfast was fine. Bagels/cream cheese fruit juice.
Karine
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Nice place ! Pool a bit old and small and some stuff is not working but kids love it anyway
François
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Check-in correct, chambre ok machine pour le chauffage TRÈS bruyante
Jean-Francois
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Tout a été correct
Steve
with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Pas de papier de toilette, ni mouchoir, manette TV brisée.
Adam
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Room was good. went with family and we enjoyed the pool and room
Mélissa
with Partner
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Suite spacieuse et propre. Grand bain tourbillon face à la télévision. Foyer décevant car difficile à trouver le fonctionnement (3 boutons!) et ne projette aucune lumière. Personnel courtois. Déjeuner bien, mais très simple.
Lourdis Maria
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Came to St-Sauveur to spend the weekend. Stayed at this hotel and it was a bad decision.
Rooms were dusty. Bathroom was not cleaned thoroughly, we even found food crumbs on one of the beds. The room above us was so noisy all night with kids jumping and screaming till 2am and then again at 7am. I had to call front desk multiple times and nothing was done !! The morning staff was so rude and had to beg the receptionist to tell them to stop.
Also hot tub fits very small and jets don’t work.
Definitely the last time I’ll be staying here. Disappointed for the amount $ we paid, I expected better way better than this !!
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Shery
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Good
Robert
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
room was clean
Gavin
with Friends
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff support was lacking. When we checked in they said the from was cancelled and had to pay
More.
Room was never cleaned and when I Asked for extra towels they had none
Melyna
with Partner
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
La chambre était très bien, mais malheureusement, mon conjoint sais faite mal à la piscine dans la glissade…et le déjeuner êtes basique…. Je m’attendais à mieux…
Stéphane
with Partner
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Toute était ok
Genevieve
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Room was quiet and had everything we needed. Breakfast was good but could use more protein/low sugar options like plain Greek yogurt or cheeses.
Sebastien
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We had a handicap room ,the breakfast was really basic , the jet in the spa where not working
Melanie
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Hockey team that had no respect
Marlène
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Bon séjour dans l'ensemble sauf que le bain tourbillon (spa à côté de la piscine) ne fonctionnait pas..ce qui nous a grandement déçues !