The staff was very friendly and helpful! The room was tiny, but if all you need is a home base because you plan on being out all day it works. Tastefully renovated room. The ramp outside is blocked to access; lifting suitcase up steep stairs was not ideal. AC worked well but only one setting—it was either on or off. I would totally stay here again.

It was nice

Conveniently located, clean rooms, safe environment and friendly,helpful staff. Would definitely book again.

My husband and I booked for 7 nights - I was in town for a conference and we planned to take some vacation days after. We only stayed 4 nights and got a refund for the remaining nights. There are several reasons why: 1) black mold all around the window frames, 2) ground floor room with no bars on the windows for security, 3) hundreds of ants gatecrashed the bathroom, 4) paper thin walls so even the smallest noise was a disturbance, 5) strong small of Febreeze or other chemical cleaner rather than actually smelling clean, 6) water overflowed the shower screen leaving a huge puddle on the bathroom floor each time we showered, 7) a massive structural crack along the wall under the windows, 8) bubbling in the flooring....I could go on, but that's probably enough to give folks a sense of what you're signing up for when booking this place. I've included some photos (some are screenshots taken from videos). To their credit, the staff were lovely and we didn't have to fight to get a refund for our remaining days. Overall, this place is absolutely not worth the price tag. Avoid at all costs.

Very clean room!! Staff were very nice and helpful. We had both an air conditioner and a heater in our room so lots of options and accommodations.

Good localisation in the city. Clean room. Staff very helpful. Will recommend this place and I will rebook it.

Nice hotel for this place

Nice clean little inn. Friendly guys working the desk. If you're looking for a (relatively) low cost place to hang your hat for a few days while exploring the city, this is it. If you are looking for a five star hotel with big rooms this is not it.

This was more like a hostel. Room was small which was okay, but walls were very thin and I could hear people coming and going late into the night. Also when someone else flushed their toilet, it made mine flush too which was weird and proved poor plumbing. I was planning to stay for two night but left early because of how poor I slept the first night. They told me that I would still be charged for my second night since I changed my mind too late. I would not suggest this place unless you are young and don’t mind sleeping with loud noises. It also felt like a sketchy part of town. Would not recommend.

0 out of 5 stars. Worst hotel experience I have ever had. What was advertised on Expedia was nowhere near the reality. The photos do not show the huge construction high rise directly beside the hotel. Noise started as early as 6:30 AM with trucks, then banging and construction by 7 AM. Inside the hotel was just as bad. There is no sound isolation between rooms. I could hear people talking, TVs playing, and people above me stomping around like they were moving furniture. Even with earplugs, the bathroom fan, and AC on high, I still could not block out the noise or partying around 11 PM, despite the hotel saying quiet time starts at 8 PM. The building had an overpowering scent that seemed like it was covering something up. The room felt run down, with OSB painted white over the windows, mold in the bathroom, and a shower head spraying water everywhere. The staff were unprofessional. After I complained about noise, a staff member followed me to my room and questioned whether it was even loud. I was told cleaners come every second day, but after a full day of meetings, my room was not cleaned. No coffee, soap, towels, or toilet paper. Their solution was to blame me for not asking, then tell me to pack up and move rooms. After 30 minutes arguing in the lobby, I was handed toilet paper, towels, and got to pick out 3 coffee pods. I paid over $250 per night. Completely unacceptable and not as advertised.

Friendly staff, room was cleaned once during a week stay

We really enjoyed our stay at the Pembroke Inn! The rooms were clean, modern, and comfortable. The property was quiet and the staff were very friendly and helpful. There was 24/7 complimentary coffee including espresso! The location was awesome as well, super close to Scotiabank arena, Roger’s centre and many more! The only thing I would say is make sure you look into parking options ahead of time! There is no parking on-site so we booked off-site and had no issues. Will definitely stay here again, great price for the value!

I enjoyed my 3 day stay at the Pembroke Inn. Staff were quite nice and helpful. The room was basic but clean, I just needed a place to sleep for 3 nights and spent most of my time around the city. The property is very close to the downtown area (10min walk) and there's plenty of things to do in the vicinity. They prepare coffee in the morning that's free for guests to grab, which is convenient. Although it was certainly not the fanciest hotel I've stayed at, it isn't trying to be - it's practical, well located, and fairly priced. And the street is very quiet which is helpful for sleeping at night. I would surely come back if I return to Toronto.

Staff were friendly but the room had no noise insulation and I heard the room next to me all through the night

Was a nice place to stay for a few nights. Was able to check in early and staff was really kind. Great location. Would recommend and stay again!

Room was clean and updated. Location was close to union station, Scotiabank arena, etc. However, the area in which the hotel was located was less desirable. Overall, if you are looking for an affordable hotel for a short stay (one night or so) this hotel if worth at least looking into

Everything very clean. The staff very nice and helpful. Parking 5 min walk, cheap. 10 min walk to Eaton Centre.

We had never stayed here and came to Toronto for a few concerts; the central location was so easily accessible by transit and it was really nice to be so close to Alan Gardens to take some breathers during our busy stay. The room was a little small and the windows didn't open, but it was great for a short trip.

Clean, very comfortable, super nice staff, diverse neighborhood was perfect. I would stay here again!

The place was clean and cute and quiet. Will be returning