Overall Ratings & Reviews Crowne Plaza CHICAGO WEST LOOP, an IHG Hotel

Quick stay for a comedy show in town.

It’s was nice and clean great staff all of the above

The bathroom was a little dirty didn’t look like the did a good clean before the next guest came in but the front lobby staff we’re awesome and I would have liked if the food area was open a little later in the night

Everything was great! Very clean! Nice area! Loved it!

You was the best hotel and really fast service too great house keeping too I really enjoy staying there great meal too enjoy it all just only thing is need a closed in smoking area for guest to block the wind off on side on the front building that just about it other wise it was a great place to stay and enjoy the bed more got great good two night sleep Thank you so much Lenn J Tupper.

Great hotel. Clean, friendly staff, close to activities. Overall a very nice stay. Would book again.

Covers all the bases. Have stayed here multiple times.

The front desk staff was excellent. Our stay was ruined by bed bugs. We were offered another room but decided to leave at 2am.

Love the room the view from balcony was amazing, the service was great location was great I will definitely rebook this hotel in the future

The Hotel was very clean, the staff was friendly and helpful. In a good area where I could easily walk to everything I needed.

Na

Highly recommend

Unusable internet

Good location for us - we wanted train depot access and it is a short walk from there. Very friendly and helpful reception people. Nice restaurant - good food and friendly service. Room was of a good size and clean and updated. Price reasonable. Only concern - couldn't seem to control the temp and fan via the room thermostat. We were chillier than we wanted to be. We would reserve this hotel again.

Parking so expensive

There was cheaper parking within walking distance. Saved $30.

It was perfect for the convention that I had to attend for this past weekend !!

Love this hotel!! Staff is always pleasant and helpful!!! Rooms are clean and smelled pleasant upon entering!! Will stay over and over!!

Convenient and cost effective option for West Loop area.

Great hotel, very nice and well maintained. Great location, right off the highway and plenty of shopping in the area. Views of downtown are amazing.