This was most definitely a 5* trip for my family. The hotel is beautiful, the setting, the bedrooms, the pool area, the ambience, the restaurants...... A great place for a relaxing stay. A car was essential and getting around was easy. I'm not sure I would do my main summer holiday there for fear of the kids getting bored of the pool area and not being near the beach but that's a personal preference. I highly recommend a trip to the Zoetry if you're thinking about it. The only negative is the service, it's slow and quite often drinks are forgotten about and food takes very long. Fine for adults but kids can get a bit twitchy. They have a QR code facility for ordering drinks around the pool, it worked maybe 50% of the time. They claim the order didn't go through but when you submit the order you can hear the chime at the bar so not sure I always received an honest excuse for the lack of drinks. More of an annoyance than anything else which is why I stick to my 5* rating.

Lovely grounds, very friendly staff. Overpriced food and drinks. A nice place but not quite 5 star IMO and based on other 5 star experiences. More like 4 star or 4.5 max. Some kid friendly options but overall not the most kid friendly place

We stayed at Zoëtry Mallorca for one night, mainly because we had booked dinner at the on-site Andreu Genestra Michelin-starred restaurant. I didn’t research the hotel in much detail beforehand, as I assumed that a hotel with a Michelin-starred restaurant on site would offer a genuine five-star experience. The grounds are beautiful, peaceful and very well maintained, making it a lovely place to relax. As a Hotels.com member, we were upgraded to a Ponent Suite by the adults-only pool, which was a nice surprise. Unfortunately, the room itself was disappointing. It felt very dated, with worn out furniture and décor that didn’t live up to what I would expect from a five-star hotel. Overall, it felt more like an ageing four-star property than a luxury resort. Breakfast was good, but not exceptional considering the many reviews describing it as one of the hotel’s highlights. We chose to sit outside, but there were so many flies constantly landing on us and our food that it became quite unpleasant, and there were also numerous ants on the table. We also enquired about a late check-out, which is charged at €20 per hour. The highlight of our stay was undoubtedly dinner at the Michelin-starred Andreu Genestra restaurant, which was absolutely faultless and worth the visit. In hindsight, I should have looked more closely at the hotel before booking. That said, when a hotel advertises itself as five-star, it’s reasonable to expect the rooms to reflect that standard.

We found the Zoetry Mallorca a lovely place to stay with two teenagers. The hotel is located in a middle of countryside and well positioned to visit several places, but you will need a car for travel. The amenities are well kept and the staff were amazing, friendly and courteous. We would definitely recommend Zoetry Mallorca for a relaxing break and a good base to visit several attractions and beaches in Mallorca.

Zoetry Mallorca was one of the most beautiful resorts i've ever stayed in. The service was incredible and the staff were so helpful with anything we needed. The breakfast was delicious and fresh every morning. I would recommend this resort to anyone who doesn't want to stay in the city of Palma and prefers a "country side" feel. It was such a peaceful stay. 10/10 stars!

We had a fantastic stay and will absolutely be back. The staff were wonderful, particularly Bruno.

Old and dated property that badly needs an upgrade as it seems to be falling apart. They have applied some quick fixes but given the size of the property they are not easy to operationalize in an economic manner. This property is in middle of nowhere, rooms are dated (think about motels in the US), bathrooms are just functional with cheap appointments, and staff seem to be demotivated. These type of properties are hard to manage given their size and struggle. Expect lot of bugs everywhere, overgrown and ill maintained landscaping, underwhelming service and nothing to do around. A day wasted and would not recommend this to American travelers atleast.

Variety of cold cuts, cheeses, lox for breakfast along with yogurts, cereal and assortment of artisan breads. Really liked the offering of local dish made of crushed tomatoes, oil and seasoned salt. There was a la carte options available with different options for eggs and pancakes. Dinner was equally exquisite with delicious a la carte options. Gym has mostly cardio equipment consisting of a few bikes, elliptical machine and treadmills. Free weights and a bench. I would prefer to have a better outfitted gym given it’s a “wellness” resort. Spa and saunas were clean and not crowded at all. Perhaps it has to do with the time of the year and March-April being the slow season which was great for us! They did struggle with providing timely service and so the wait time for breakfast/dinner was quite long (up to 30 min) Once you get past the idea that everything has to be quick - it becomes very enjoyable. We would come back around the same time next year to take advantage of no crowds!!

Amazing 3 night stay, exactly what we needed in terms of relaxation, top level service in the most beautiful setting.

amazing property with amazing rooms I think every meal I had I solely enjoyed. I would truly recommend.

It is a beautiful property! I would Of like to enjoy it more but there was so much to see. It is definitely a place to relax.

Nice quiet hotel with luxury touch/aesthetic. Could do with some improvement in areas e.g. several spa facilities were non-functioning, only one lunch spot, no bar at adult pool and general grounds in some areas required some TLC. But very nice relaxing hotel with great food and excellent cocktails at the tapas bar. Comfy beds, good showers.

A relaxing, peaceful and restful 5 night stay with super service from all the staff. The food was excellent and well worth being all-inclusive. The only negative was the room which had nowhere to store clothes apart from the wardrobe so we had to keep everything in our suitcases on the floor. Some drawers would have been helpful. The shower was very slippery and dangerous when wet - as a result my husband couldn’t use it. We very much hope to return..

We stayed for our 25th Wedding Anniversary - we loved the experience from start to finish. Fantastic Junior Suite. incredible food at the pool bar, wonderful day beds by the pool, massage. It was the perfect experience. If there was one area for improvement it would be that some of the serving staff forget orders from time to time and need reminding - but we weren't bothered about that really

Wonderful stay and Great service in a stunning location. Thanks to Shaq and Xavi for making our stay so memorable. We'll be back soon.

The staff are all really welcoming and friendly. The amenities are great too.

Great place to relax with beautiful spa. Wish there was more water available by outside pools and by rooms.

It’s a beautiful property, everything was really nice, but service at all the restaurants were pretty slow.

Great stay!

Angel from guests experience took our stay to the next level, Also Marcelo from front desk made our stay so much enjoyable. Great hotel with a lot of history great staff and amazing location close to everything but yet quiet and intimate place. This could be a Park Hyatt going back soon.