Great stay, helpful staff.

Great location for downtown. A very short walk to Corona LRT station to get you where you need to go and to major venues in the city. The upgraded room was fantastic !! Loved the look of the room and it was perfect to host another couple for pre-game festivities.

Pictures are misleading and make the property look clean and modern. Instead the rooms are tired, so so quality updates, and not as clean as I’d expect. For example, the clock on the nightstand was covered in dust. The bathroom in our room was also weird, why would you install a barn door in a room with two double beds, implying at least two people would be staying in the room that aren’t a couple? That’s a real lack of privacy when someone wants to use the toilet.

Hotel was clean, rooms were large. Our one window was shattered which was a little off putting but it was the outside glass. Hotel staff melted up with all the people there for the concert. Well done.

A minus

The buffet breakfast wasn’t worth the price.

Disappointing Stay — Especially for a Concert Weekend We stayed at the Matrix Hotel in Edmonton this weekend for a concert, and unfortunately, the experience was disappointing. Check-in was at 3:00 p.m., but when we arrived at 3:20, we were told our room wasn’t ready and to come back in half an hour. Several other guests were in the same situation. For a busy concert weekend and the significantly higher room rates, I would have expected the hotel to have enough staff to handle the number of guests. We also had trouble with parking. The hotel’s guest parking was full, so we were directed to a nearby paid lot. When we returned for our room, we were then told we would be charged $30 for overnight parking. Given that we had been directed there because the hotel parking was full, I felt this was unreasonable. After I complained, the charge was waived. The room was clean but quite small. Considering the higher concert-weekend rate, I was also disappointed that parking and even the continental breakfast came at an additional cost. Check-out was quick and easy, but overall, I felt the stay offered poor value for the price. Based on this experience, I would not stay at the Matrix Hotel again.

Neighborhood was kinda iffy.

Amazing experience we slept so well and we were so close to the venue it was perfect

The Matrix hotel in downtown Edmonton has been a gem to us. We have stayed there 3 times in the past two years and have had nothing but good experiences. The rooms are clean and well taken care of, the front staff and the Loft staff are very knowledgeable and helpful. It is always a pleasure!

Great location. Hotel is nice but definitely worn down since our last visit several years ago.

Central location, walking distance to most downtown attractions, and many cafe and restaurants around, staff are nice, didn't try their breakfast or bar so couldn't comment. The only complaint is visible dirty spots on the beddings.

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Does the job, towels are quite rough

Large room. Great location. Will Definitely stay again.

Very quiet and clean! It was also our son’s birthday and the staff surprised us with a birthday pie! Very thoughtful and kind staff.

Everything about the Hotel was great, my pickup passenger window was vandalized so I'm out $275.00 a jacket was stolen. I was told by the staff management would contact me, I have yet to hear back from Matrix Hotel staff. From my understanding there was 4 other vehicles vandalized the same night. Kelly

Love this hotel ❤️

Nice hotel

Horrible