Hotel Baia di Puolo

Explore Hotel Baia di Puolo
8.6
Very Good
From 461 reviews
Cleanliness

8.8

Room Comfort

7.8

Location

7.8

Service and Facilites

8.8

Traveler Reviews Hotel Baia di Puolo

Number of reviews per page
20
40
Top reviews
Meredith
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Private beach and restaurants were amazing. Easy shuttle service. Quiet with the best view. Easy access to downtown and bus station.
William
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved!
Stefani
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is like an exclusive club, off the beaten path. There is a private beach and breakfast was included with our stay. The benefit is that it is not crowded at all and you get a very personal feel. The downside is that it is not within reasonable walking distance (about an hour) from the main Sorrento area and getting a taxi is pricey and can be challenging. The hotel is literally located on a beach (lovely water), but come prepared to walk on a very rocky shore and for the black sand to be everywhere. Our room was located on the outer part of the hotel, so noise was definitely an issue. We could hear everyone who walked by our room loudly, keeping us up late at night and waking us up earlier than we liked in the morning. The walls are also very thin, as we could hear the entire conversation of our neighbors clearly word for word throughout the night. There were plenty of food options right there on the beach and the staff were all wonderful. If you want to escape the crowds and don't care to leave the hotel area, this is a great place to stay.
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Karen Grace
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The beach is in front of the hotel, the staff was great!!
Glo
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My stay at baia di puolo were awesome. From reception to housekeeping staffs all brilliant. Sara,is an excellent staff to the hotel 👌 personality great, helpful and full of life, amazing!! I will come back🙂😍 The staffs at the restaurant are doing there job, not much to choose from, though, Buffet breakfast. I had dinner at Capuozzo restaurant excellent customer service. It's exceptional. Octopus Salad, refreshing 😋 😍
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Timothy
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with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful seaside resort
Jake John Alexander
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely people working at the hotel, friendly and fun. It's a small local community based in the bay, who all look out for eachother and keep it well (sometimes you need to charm them! 😄) Great location for beach access and secluded. We visited whilst the 300 festival happened and were involved with all the locals, their food, culture and music. We all had a dance. You need a moped otherwise you will be dependent on a bus, which aren't great and always busy. Otherwise long walks await. The rooms do exactly what you need, sleep. Any other time you should be outside adventuring. Thank you for having us n for the fun. Jake & Sacha
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Mary
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is an absolutely wonderful, very desirable location,right on the beach. The breakfast provided is an awesome, authentic italian breakfast. Do not expect an american breakfast. No bacon eggs french toast or pancakes. The staff is absolutely wonderful and most helpful with directions, planning or anything else you may need. The rooms are awesome and very comfortable. The views are unbelievable. Also a great gateway to explore Amalfi, Pompeii, Capri i mean many other hidden treasures.
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Steven
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The experience was excellent, staff was helpful in booking our daily excursions!
Melissa
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2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Terrible experience overall. As a solo female traveler, I felt like a second-class guest. The staff were generally disrespectful, impatient, and unhelpful. Very few employees spoke English, and communication was extremely difficult throughout my stay. The worst experience happened at a restaurant where I planned to have dinner. Due to a misunderstanding with my order, a staff member apparently entered it incorrectly. An older man from the kitchen then came out carrying a huge fish and loudly insisted that I had ordered it and needed to finish it. The fish was the size of my arm. I repeatedly explained that I was dining alone and had not ordered such a large meal, but he kept arguing. The entire restaurant was staring at me, and it was one of the most embarrassing moments I have experienced while traveling. When I refused to accept the fish, they brought me an uncooked fish fillet instead, which I did not eat. I left the restaurant feeling belittled, embarrassed, and hungry, yet I was still expected to pay the bill. The experience upset me so much that I skipped breakfast the next morning and left a day early. Beyond the restaurant incident, the staff throughout the property were rude, impatient, and unwilling to explain things. Accessing the hotel was also difficult, requiring a strenuous 30-minute walk over steep hills. In addition, the room was not properly cleaned, and the bathroom had an unpleasant odor. I do not recommend this hotel to anyone.
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Dalila
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great people super helpful great location and the hotel super and very convenient Definitely lll give 10/10
Amy
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Overall, we had a pleasant stay at this hotel. The property was clean, well-maintained, and the staff was friendly. The room itself was comfortable, although the beds were a bit firmer than my personal preference. One downside was the view from our room, which looked directly into another room that was very close by, limiting privacy and scenery. Additionally, there was a vent located near our room that emitted an unpleasant odor- thankfully we didn’t smell it in the room- but it detracted from the overall experience. Despite these issues, the hotel was nice overall, and we enjoyed our stay.
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igor
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location!!!
Taya
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10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

From the location to the room, everything was amazing. The staff were incredibly helpful. We will be back!
Frances
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This hotel is a hidden gem. We were a little concerned when we got to the parking lot and found that we needed to be transported by golf cart to the hotel. It was a steep ride but so much fun. The cove where the hotel is offers spectacular views with plenty of restaurants and beach. Our hotel room was waterfront and just a dream view from our huge balcony. Getting into town was a short golf cart ride to the bus stop and quick ride to the Main Street in Sorrento for shopping, restaurants and ferry. Highly recommend.
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Leila
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The beach was beautiful and I am so glad we paid a bit more for the balcony room. The view was gorgeous. The hotel is farther from Sorrento than I thought (my bad) and there are about 4 restaurants to choose from unless you go into town. The restaurant associated with the hotel that provides breakfast is very good and there is a delicious paid dinner option.
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Reuben
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

amazing property, great view. Breakfast and dinner options are fantastic. the shuttle to the bus stop is great. Super helpful staff. Will be back
emmalee
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This property was such a great choice for our stay. It was clean safe fun and not to mention beautiful. Staff was amazing. Antonio the golf cart driver was so skilled and got us to our taxi right on time, it was a blast. Can’t wait to come back!
Colin
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The beach view was gorgeous and having a private beach was awesome. It was easy to get in and out of Sorrento main hub and being right by the water at an affordable price can’t be beat.
Lisa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotel was great. Beautiful surroundings. Hotel staff very helpful getting us to where we need to go. So glad we found this place.
Number of reviews per page
20
40

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