Staff members on the whole were very friendly, especially the concierges, waiters and cleaning staff. They

Excellent experience from start to finish. The service was professional, friendly, and very efficient. Everything was explained clearly, and I felt well taken care of throughout the entire process. I really appreciated the attention to detail, patience, and helpful attitude. Overall, I’m very satisfied with the experience and would definitely recommend them to others.

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaa.

This hotel has false advertising. It is really old and can’t be any where near a 4/5 star hotel. It is not just outdated but the carpets and furniture give a feeling of neglect. The front desk staff who checked me in also need training because he was almost interrogating me and speaking over me before his supervisors came in to rescue the situation. The room had a bad smell and the doors and toilets really looked old and poorly maintained. I would never recommend this hotel to anyone. The supervisors and morning staff did thier best to make it up to me but the Hotel should simply be down graded and people should know what they are paying for and what they are getting into.

Excellent service staff are extremely knowledgeable and helpful in their work

Had to move room three times. Finally got a suite which was excellent

It was the first time for me But it’s not gonna be the last Clean the staff are professional The food are delicious I recommend this hotels

Amazing memory of the swimming pool. The room with view of the Hassan II Mosque was spectacular. Breakfast had a few hundred food options and was tasty. Staff was kind and helpful, location was fantastic. I will never forget the pool though. The warm water temperature was.relaxing and the high pressure water experience was second to none. . I hope I can come back again one day.

Excellent service breakfast was delicious

Just about the worst hotel I have ever stayed, and I have been to 30 plus countries. The whole place is depressingly inhospitable. I understand that I maybe generalizing but I won’t be coming back to Morocco any time soon. Too bad.

VERY GOOD CONDITION!

Mohamed and Asmaa at reception were very helpful. And 2 ladies chef at breakfast bar . Thank you

Clean with helpful personnel. Centrally located. We had great room facing King Hassan mosque.

We needed 1 night in Casablanca following our trip around Morocco, for an early flight the next morning. This hotel was conveniently located, very modern and clean. I would've expected a bit more from the front desk staff – they were cold and perfunctory. Upon check-in, the lady that was checking us in was preoccupied with her colleage working beside her, joking with him and also chatting with the customer he was chatting with. Check out was also very brusque and perfunctory. Not quite the Moroccan warmth and hospitality that we had become accustomed to from our previous 2 weeks through the country.

The room was very spacious and clean! We were on the 18th floor and had an amazing view of the city and ocean!! The staff was very friendly and the restaurant was excellent! I highly recommend

The room was clan. But the TV was not working called the front desk they were suppose to send some one to fix After an hour of waiting , went to bed and tv never got fixed

The room was dirty, the television was broken, and one towel per person. They told us FIVE times they were sending someone up to fix the tv...they did not. The hotel pretends to be 5 star, but it is 3 at best.

Le bain tourbillon ne fonctionne pas bien et les chambres commence à avoir besoin de rénovation. Les miroirs sont abîmés.

Staff was nice

Mohsenn at reception is polite friendly and very professional