The location is perfect for many of the sites, especially the Duomo, the Academy, & the Medici museum and chapel. The hotel entrance opens onto a historic square, always full of people, so as a single woman traveling alone I felt safe coming and going. Despite that, it was quiet, apart from the chiming of church bells heard only if the window is open. The front desk easily can get you a taxi within minutes, if needed. The room view of the Duomo and antique furnishing yet modern comforts was magnificent. The room was incredibly spacious. In my room they had two large glass bottles (one each of still and sparkling water) that they refilled daily, which made a huge difference in the July heat. They had very high end toiletries. My only surprise was the lack of hair conditioner, which seemed not in keeping with the level of everything else and that part was frustrating. The robes were thick, luxurious, and large enough to fit any size person. Breakfast daily had delicious gourmet baked goods, cheeses, fruit, grilled vegetables, and many more things. I ate in the little outdoor space with beautiful flowers and plants. I would advise the management to train some of the non-Italian staff on Italian courtesy. There was one Serbian server very keen to tell guests when breakfast was closing which was a bit jarring compared to the usual slow, comforting Italian hospitality. I’d give it 4.5 stars but rounded up to 5 stars.

The property was the perfect location for us. It was a 17 minute walk from the train station, close to the Duomo and other attractions and good food. Loved the energy and history of the building. The air conditioning was pretty good too. There were only two slight downfalls: We stayed in the Annex and they want you to leave your keys with the front desk every time you leave the building - so it was a bit of an inconvenience. The second issue was the toilet - took us a while to figure it out, you have to “pump” the button like you’re priming a well pump.

Kind and generous staff

We will be back

We loved the hotel! Very friendly staff and excellent service, with daily room cleaning and a supply of water. The morning breakfast was a beautiful display of anything you would want, and more. Our room was wonderful, with a partial Duomo view and ultra comfortable bed and pillows.

Friendly staff and excellent location. 5-10 minute walk to the duomo.

We had a wonderful one night stay in this hotel for our family of 4. It was a beautiful and calm and cool Oasis. The room was beautifully cleaned by Maria and the property was beautifully looked after. We loved the breakfast and location with only a short walk to the Duomo. The staff were very helpful. We would stay here again if in Florence.

We had a lovely stay

The location was fantastic, the staff so helpful, would love to come again!

Excellent service! Staff is very welcoming, professional and attentive. Breakfast is absolutely worth it- 12 euros/person (fresh fruit, pancakes, waffles, croissants, eggs and bacon, all kinds of coffee beverages freshly made, included with buffet. Great central location- you can see the Duomo! Also, less than 5 minute walk to Accademia (Statue of David). Ponte vecchio bridge is approximately 10 min walk. Relatively easy to catch a taxi- within a five minute walk of square, simply hail a cab. Would gladly return. Fun fact- first orphanage in the world is in piazza facing the hotel, which apparently was originally a convent. Lovely architectural touches all around.

Muy buena opción, recomendado 100%.

Unlike almost every other hotel we stayed at on our trip, the AC worked well to combat the steamy days! Also, the staff was amazingly helpful in finding us a transfer to the airport during a train strike. Will stay here again for our next visit.

Amazing staff. Last minute booking after medical emergency while traveling, the front desk was super patient and accommodating. Great location and close to everything.

It is a very cozy authentic style hotel. Service staff was excellent. Bed very confortable. One thing that is not hotel’s fault is the outside front area of the hotel. It does not give same good impression as the indoor area of the hotel.

The room was great. Had everything we needed. Air conditioner, hair dryer, all amenities were excellent. Location was ideal. I would highly recommend. Breakfast was on site. People were very friendly. Loved it

This hotel was at great location and the room was spacious, clean, beautiful interior. It was so comfortable staying. The breakfast was awesome.

The hotel is a gem in the city of Florence! Close to many sites and fabulous local shops, the staff are welcoming and professional, we had a great time staying and wished could stay longer. Highly recommend when visiting Florence!

We stayed in the annex building, which is just around the corner from the main hotel. It is in an old building, which has been updated to modern standards without losing its charm. The room was spacious and clean. The bathroom was completely refitted and functional. There is a small elevator, if you dont want to take the stairs. The loggia is very well located, just a 2 minute walk from the Duomo. Our room was very quiet, at night we couldnt hear any outside noise. I would highly recommend staying here, and would happily stay here next time we are in Florence.

Exceptional location

Very comfortable and pleasant stay, amazing staff and experience