The staff were nice and very helpful. I highly recommend.

The junior suite is not fit for 4 adults, maybe 2 adults and 2 very small kids would be ok. The 2 twin beds are just small cots with mattresses. AC was running very poorly, so we had trouble sleeping.

Great location

Excellent and professional staff. The rooms were beautiful, clean and the location was perfect!! Thank you!

Everything went very well overall. The only issue I had was that you had to find street parking, but it worked out in the sense that it was free and usually you could find a spot close to the hotel. The employee at the front desk was super helpful. Our room was really nice and comfortable. Did not know it was right in front of the ferries, so that part was louder than I thought but overall it was such a beautiful room, we were ok with it. Ear plugs did help:). A exceptional breakfast out on the terrace was a nice touch!

Great staff central position

Great hotel right in front of the harbour where the ferries to/from Palau come and go every 20 mins or so. Staff was kind and helpful and our room was spotlessly clean and equipped with everything we needed. Many bars and restaurants nearby. Somewhat unlucky that a rare occurrence for Sardinia (intense rain in April) caused the breakfast room to be affected by water leaking from the top and a breakfast experience less pleasant than it could have been. Would suggest the hotel to accelerate remedial works asap so that it doesn't happen again.

Excellent hotel in a great location. Friendly and helpful staff. Would thoroughly recommend it.

Right by the ferry which was extremely convenient. All staff were fantastic. Very friendly. Rooms were clean.

Everything was great and friendly

great hotel

Front desk exceptionally friendly, great breakfast and view, clean room

First and foremost, a huge thank you to Maria-Louisa, Mirianna, Roberto, and all other staff we connected with for such a pleasant stay! Your hospitality and such positive attitude was everything we needed to make this one of our bests stays. The hotel rooms and common spaces are clean and functional. The breakfast had many options and the hotel location is prime being very close to the ferries, taxi stand, restaurants, and even the bike rental shop. You can’t go wrong for booking here

Perfect location right near the ferry. Plenty of parking. The staff were so pleasant and very helpful. The hotel is at the edge of town, with restaurants and shops right there. I would definitely recommend this hotel if staying on the island.

Location is right where the ferry drops off. Location is excellent.

At first we were a little worried given the hotel is located right across the very busy port. However, it turned out to be the best location. Right behind the hotel is the cutest street with all shops and restaurants. The hotel was very clean, 5 star service from the reception and cleaning staff. All were very friendly and helpful. Two terrasses are available all day for the guests. You can bring your own food and have dinner, or bring your own aperitivo and enjoy the most beautiful views! Breakfast was included. We highly recommend this hotel!

Nicest hotel staff ever

Excellent location and amenities, but more excellent staff!

We really liked our stay at the Excelsior, it's centrally located and most importantly, the staff is very very friendly and always there to help you with restaurant and trip recommendations. Will stay here again.

Good stay. Very small bathroom with poor lay out but otherwise I’d recommend.