Main entrance is beautiful. Beyond that quite run down.
Andrew
with Partner
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The bedroom was on the small side. The ensuite looked like it had been recently updated unlike the bedroom which was a little tired. The air conditioning was not available. The best thing was it's location. Everything else was a reflection of the reasonable price
Mick
with Partner
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We are both 60 and was given third floor and the lift wasn’t working, there was no one around to ask if there was a lower floor available, overall the location was excellent the room was clean and comfortable we would stay again
Jayne
with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Must have been a beautiful hotel in its day but now it’s very tired, no staff, no working lift, or working aircon, lightbulbs blown. Such a shame really because the location is ideal and there’s a cheap carpark around the corner
Stuart
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Good size room, comfy bed and nice touch with bottled water
Laura
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Agree with all the other reviews - nice historical building in a central area, and lovely friendly staff. But room was rundown - dusty throughout, musty odour, lots of rust and limescale in the bathroom.
Bed was comfy.
A fine experience.
Lift wasn't working.
Robin
with Partner
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Beautiful hotel in a perfect town location.
Carly
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Obviously you can’t expect luxury at the price they charge, but this is absolutely fine as a cheap base for one night.
Meaghan
with Partner
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The hotel room and entire top floor was incredibly hot which is not nice in hot weather, this wouldn’t have been a problem if the air conditioning wasn’t broken on the entire top floor. There was also no way to change the temperature of the water in the shower so that was also very hot and it gave off a strange smell when used. Hotel lift was also broken the entire weekend and being on the third floor and no staff offering to help in a 4 star hotel seems a bit of a let down
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Ruth
with Partner
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Very quiet area of Derby and very close to ships, pubs, etc....
Will definitely stay here again, beautiful building
Dominic
Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
This was a small friendly hotel in a good location. The staff were pleasant and we felt that we had value for money. The building is in need of a little maintenance, and the cooked breakfast was ample. There were a few parking spaces available at no addional charge.
Christian
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good value very convenient hotel in the centre of Derby, my room was clean & comfortable and no complaints from me
Edward
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Historic landmark within the Cathedral Quarter - and quiet! Short walk to riverside walkway and pedestrian precincts, as well as the Cathedral
Carol
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Lovely hotel with lots of character. A little tired in parts but clean and comfortable.
Terri Hare
Friends and Family with Friends
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The staff were friendly however it took a long time to check in as there was only ome person,then i was dissapointed as id booked a superior room and the room definetley didnt represent this,there was no plug that fit for the bath no hair dryer .The hotel is lovely and has some great features but the rooms are very basic and tired and in need of a re vamp ,the bed was very large though
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Adrian
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Clean needs updating
No restraint service as hotel quie
Brilliant location
Room for four guest cars to park
stephen
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Breakfast was good ,I had a full English, room was clean . Hotel is close to the centre.
Clare
4.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
There was thick dust on the bathroom door, towels and bedding had black dirt marks on and the carpet hadn’t been hoovered and covered in bits. Walls and skirtings really dirty. This is no way a 4 star hotel.
On the plus side the staff are friendly
David
Business
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Clean and tidy room, local to the city centre the only downfall was the lift not working
Domingo
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Nice classic hotel. Plenty restaurants nearby. Enjoyed the stay.