We arrived on Friday afternoon for our Anniversary weekend after driving in from Truro,only to be told there would be no hot water until Monday. We had already booked a 2 night stay and chose to leave after the first night as it was unsanitary at the least.

Unfortunately, the Pines is in need of significant repairs and renovations to modernize this former Nova Scotia landmark. The boiler was undergoing repairs and no hot water was available in the rooms. We did receive an upgrade to a room with Ocean view.The carpets could be shampooed and dents in the moulding as well as flaking paint could be easily repaired. No wi fi was available. Dinner was excellent. Staff were friendly. We would consider returning but we would choose a cottage instead.

Nice room

Great place, awesome staff.

breakfast was awsome , ordered off the menu and was fast and fresh

For the price we paid we were disappointed with the lack of amenities… even finding coffee this morning was an issue. The room was not set up for the four people booked into it. The walls so thin I could hear the person in the next room snoring. Overall it is not worth the hype!

Supper was excellent, restaurant staff were wonderful, front desk were just okay, rooms are very old.

Pretty place but dated

Definitely need to install new shower heads. Terrible, happy to have hot water this time

Nice clean well organized property! First stay for us and it was very enjoyable! We plan to return for sure.......

Excellent staff. Beautiful surroundings

Was attending a training workshop held onsite. Facility/hotel Staff were very friendly & polite. Location was clean and presented well. Room & bed were clean, comfortable. I would visit again.

I’m sorry to say it wasn’t 100% clean there was an expired brochure in one of the drawers and a large pill on the floor other than that I would most definitely book again !!!

The character of the resort is beautiful. The staff were great. The breakfast buffet was AMAZING as were the views

Le personnel était chaleureux, cependant, la chambre a besoin d’être modernisé et il n’avait pas d’eau chaude pour prendre une douche.

Clean and comfy room, complete with a sitting area with a wonderful view of the bay. Excellent restaurant. Was quiet this time of year, had games room/grand salon pretty much to ourselves! Enjoyed the turn of the century decor and the beautiful grounds. Will be back!

the staff are extremely friendly and helpful.

Beautiful setting. Great buffet. professional staff.

All negative reviews you can find about rooms and the state of property are overall accurate. Stuff members at the reception desk are nice and helpful to the best of their abilities. The main reason why I give 1 star is that I couldn’t sleep due to cleaning person performing his duty from 03:30 to 06:00. I was woken up in the middle of the night by a loud sound of what appeared to be a commercial vacuum cleaner. Once it was done the cleaning person was going back to forth to a utility room to dump dirty water and refill his bucket with clean water. The bucket is also a commercial one with wheels that was making a lot of noise when dragged across ceramic tiles floor. It was a waste of a night that made the following day much harder.

The property was beautifully decorated for the holiday season, Service was friendly. Hotel was pet friendly