Pros Clean Good breakfast selection Great pool area lots of loungers Lovely staff Great location for travelling into old town Great bar staff at the beach bar Great supermarket in the hotel, can buy everything Improvement Not much during the day entertainment around pool Food choice at both la piscine and beach bar is quite limited esp for vegetarians Housekeeping wasn’t the most thorough

This hotel is well run, staff is amazing and friendly, food is good and property is excellent.

Amazing experience! Elysium had a great staff that were extremely accommodating. Elite club lounge was accessible until 11pm, with a Consierge, snacks and refreshments. We received a spa voucher and a complementary upgrade. Cleaning staff went above and beyond, and would leave snacks and chocolates in our room every day - quite a nice little surprise when you come back to the room after a beach day. Hotel is a short ride away from Rhodes city. The beach had the most amazing and clear water, with sun-beds neatly setup with wooden pathways to get to them. Hotel has plenty of very good restaurants including a beach and a pool bar.

We were extremely pleased with our hotel choice for our 7 day stay in Rhodes. When we tired of exploring we were able to make use of the hotel’s excellent swimming pools and spa facilities. The only downside is the shingled beach but there are excellent sandy beaches within short driving distance. The buffet breakfast was high quality, varied and delicious.

Great stay

A few minor issues but the way the staff dealt with them was incredible, couldn’t do more for the guests , will definitely be back again.

Everything is fine

Was a lovely experience, great staff... the only issue would be the pool was not open longer hours and not being able to see the children play as children should - eg; splashing in the pool - This is not an adult only facility, children should be able to play. Everything else was great.

Best vacation EVER. Resort amenities and staff were anazing. Gorgeous direct beach views and access. Huge pool with plenty of loungers with umbrellas. We ordered drinks and food by the pool by using the QR Code on each umbrella post. Delivered quickly. Room was recently remodeled. Comfy bed. Walk in shower. Overlooked the nightly lit pool and great view of the sea. Loungers were also available on the beach for guests. The EMERALD restaurant serves huge amazing breakfast buffets each morning. Lovely choices of Greek foods and breakfast standards. Fresh squeezed juices, fancy coffees, champagne. Too many choices. The service manager, Manolis was extremely attentive. We definitely are considering returning next year. This 5 star resort knows how to make the guests feel special and very pampered.

Lovely hotel, staff and service were incredible. Great amenities and amazing to be right on beach. Bus stop right outside made it very easy to get to other spots on the island without a car. Buffet dinner quite expensive at €40 a head if not half board but good variety of options and food nice.

Our stay at this hotel was a bit disappointing overall. We felt that almost everything came with an extra charge — even using the luggage scale, which was frustrating. The reception staff were not particularly friendly or welcoming. Whenever we had a question or needed help, they often spoke among themselves in Greek, which made us feel uncomfortable and excluded. There also weren’t many activities available at the resort, which made the experience rather dull compared to what we expected. However, I do want to highlight the housekeeping team — they were absolutely lovely. Always polite, cheerful and helpful, they really stood out and made our stay a bit more pleasant. Unfortunately, aside from the housekeeping service, the overall experience didn’t live up to our expectations.

We thoroughly enjoyed our 10 days at ER&S. We were B&B, breakfast choices were superb and we purposely requested to be served in Mariela's section; a polite, welcoming, friedly young woman who the hotel would do well to promote to 'Customer Service Training Manager!' Beautiful pools with an abundance of loungers and umbrellas. We would happily return.

Good

Great location, wonderfull service, good restaurant and food,very good spa treatments, beutifull and quiet beach.

Beautiful property

The service from Mannolis in Emerald and Fresh was incredible. He really took such great care of us throughout our trip. The pillows and bedding were very comfortable. Mini Golf was lots of fun too!

Brilliant hotel, loved our stay here and look forward to visiting again in future

Had a very good experience with the main restaurant Manolis the manager very helpful No problem with internet in the whole property and beach

I got to see the renovated room and its a huge difference, so if choosing to stay make sure to ask for a renovated room. The current rooms are dated. The hotel is rated 5 star but its operated as a 3/4 star. Charging extra for Ketchup when ordering french fries, charging for the use of the sauna unless you're a platinum member leaves a bad taste. Also if you're booking through Hotels.com you cant become a platinum member. Also as part of the VIP gold status we should receive a room upgrade if available and yet our friends who booked directly with the hotel the same room type got the bigger renovated room

Great staff, fantastic location on the bus route to Rhodes old town, nice beach. Would go back!