The apartment was clean and the kitchen had everything necessary for heating and eating take out. Breakfast was fair. The front desk was unfriendly. Charging $5 a night to park diminished the value of the hotel. There was a lot of parking around the hotel. The hotel is in a residential neighborhood so parking was very available. When I arrived I checked online for their parking policy and I discovered their rooms on their site listed as $142 a night and two nights with tax was $340. I stayed two nights and my final cost was $706.59 for two nights before the $10 charges for parking. I asked the staff why there was such a difference in price. I paid double the listed price. He shrugged and said they don't control third party websites. Then proceeded to ignore me. I booked the room through Expedia and the cheaper rate was also from Expedia. I caution you to check and recheck prices before booking at Sonesta or through Expedia.

Amazing clean room , the breakfast was very good

All the staff were very helpful

The hot breakfast buffet is really good.Different offering everyday starting at 6:30am which is very convinient for business travellers.Area has many restaurants to choose from within a short driving distance vis uber or self driving.

I have been in different hotels around Toronto and in Toronto but honestly this one is the worst dirty all over rooms service poorest ever . Just don't go anymore near to that hotel at all.

When I want to check out, they told me you have to pay parking fees

The plates had bug

Breakfast

Parking is not free

A very nice stay. Beautiful hotel. Would definitely stay again.

Even just as you enter their premises to check-in, you are met with that”freshness” the smell that makes you feel alive after a long day’s travel.-One-of-a-kind! The front desk staff was also very friendly and kind. Early Friday in our stay, in breakfast, I ask the kitchen house staff if the sausages were pork( we don’t eat pork) . She said” I’m sorry, it is, but tomorrow I will tell the staff to serve turkey instead.” Saturday, we had Turkey sausages. Thank you! Heidi

We have stayed here each time we're in town. Sonesta is ckean, staff friendly and close to restaurants. Great value too! Would definitely recommend.

It's a very convenient location but the maintenance of the property is not being able high priority. For the price, it is a bit disappointing. They give you a free heart attack breakfast but not much healthy choices and the fitness room is not kept up very well. Previous guests seem run off with the dumbells and the water fountain is always broken. Probably says more about other guests then the staff. Staff are very friendly.

Very nice rooms. The hotel is a bit older but the place is nice. Rooms are very spacious and the beds are comfortable. Fridge is full sized. Loved my stay here. Hotel is in a nice location. There is always traffic in the city and surrounding areas.

We had good stay at the hotel. I really like the first day breakfast, not that many place has boston cream and apple donut! I was excited for my second day breakfast but unfortunately the choices became so much less on Sunday. Another down side is the swimming pool temperature was so cold I couldn't go in. Other than that, the place is clean and staff are very nice. So much better than most of the hotels in North America i would say.

very friendly staff and rooms and property are clean.

I was very satisfy with everything

Hotel is nice and provided with hot breakfast, unfortunately, we don't have chance to enjoy it because of full scheduled in short stay in Toronto. We have bad experienced with the electronic door lock. Even the door was closed and locked, it could easily open using the door handle without the door key scanner. We informed the front desk and yes, a technician come in about 30 min. and come back again with parts. Finally to get it fixed. This ruin our itinerary. Two friends needed to stay in the room until the electronic door lock is fixed. We are in a two bedrooms with two toilets suites. The toilet water run very slow and not pressure enough to flush everything away. Finally, it stuffed and we need to report to the front desk again. Hope the housekeeping department will aware the problem and get it fixed and maintained well before guests check in. Overall, it is a good and nice hotel.

Be aware that their house policy is only make bed, change towel, house keeping on the 3rd day of stay. No ice machines, have to go to the restaurant kitchen and ask for crushed ice.

“ #411 room is spacious and very clean. The only problem was the fan in the bathroom as it doesn’t run off, therefore is noisy. Also the machine for heating/ac located on the ground are noisy therefore could we count not have the window open.