This was our first time staying with Sonesta, and we chose it for the in-room kitchen, which we really value. The location was very convenient and easy to find right off the highway. Upon arrival, everything seemed great at first. However, we noticed some cleanliness concerns in the kitchen (crumbs in cupboards and on surfaces). When we found items left in the nightstand drawer, it became clear the room hadn’t been fully inspected. We brought this to the front desk, and the staff handled it very professionally. They apologized, acknowledged the issue, and immediately offered us a new room. While the new room didn’t have a king bed, it had a separate bedroom and was much quieter, which we appreciated. The kitchen was useful overall, though a frying pan would have been helpful. The dishwasher was a bit difficult to figure out. Breakfast had a good variety (fruit, pastries, breads), though some items were underwhelming. The pancakes were good once the machine was working. Overall, we had a positive experience. The staff’s responsiveness and willingness to make things right really stood out. We would consider staying with Sonesta again.

Great breakfast. Clean and comfortable.

The place is clean and things are neatly arranged The staff are friendly

Good place to stay for couple of days, you only need to know the area well enough.

Had a wonderful 3 nights stay ( Mar 4/5/62026)at Sonesta ES Suites Markham Toronto. The 2-bedroom, 2-bathroom suite was extremely comfortable and spacious—perfect for relaxing. The kitchen had all the necessary amenities, which made the stay even more convenient. Breakfast was fantastic with a great variety including hot items, cereal, and even pancakes. It was a great way to start the day. What truly stood out was the hospitality. The manager personally came to meet us and asked if everything was okay, which made us feel very welcome and valued as guests. The only downside was that parking is now $5 per day which used to be free before. Overall, a very pleasant experience. I would definitely recommend this hotel for anyone looking for a comfortable stay in the Markham/Toronto area. 😊

Friendly and fast check in. The room is spacious and clean. The breakfast is by the far the best place I’ve ever had.

Room had a lot of damaged or broken amenities. Also there is a parking fee so make sure you account for that.

Good

It was a great choice. Quiet place with friendly staff.

Great Stay! Amazing staff and we will be staying again in April.

The 2 bdr suite was filthy. Thank God my wife brought Lysol. Kitchen (countertop, backsplash, sink), bathrooms, especially toilets and glass shower - sticky stains all over and simply dirty. Towels had stains. Same goes for light switches. Also it says the property was renovated - old toilets, old bathtub, cracks in the walls and around the perimiter of the ceiling. The staff was accommodating and gave us a late checkout. This was nice. The furniture is new, but mattresses were very uncomfortable. However, due to being filthy, very rundown and uncomfortable I would not stay here again. Housekeeping needs to do a better job, otherwise it reflects very poorly on the property. We stayed in room 104.

Food for breakfast was good. The bed was very good. The bathroom needs remodeling and the corridors need remodeling. A garbage bag was left overnight in the hall. The internet and tv connections were very poor. At times the TV was not watchable. Staff were very good.

Yes clean .....!

Yes good rappore with dogs! No hot tub😢

Nice hotel, suitable for family reunions and business trips

Yes nice breakfasts and also clean restaurant and nice pool

Good staff

I like clean sheets

Great stay

Very clean room, easy checkin process