Amazing location near expensive high end shops and great restaurants. The hotel room was perfect, great comfy beds/ pillows and great bathroom. Water bottles included in room and delicious cookies! The outdoor jacuzzi and changing room area were incredible and clean. Everything was well maintained and such great service. Walkable to the water. Would stay again

Our room was lovely, clean and spacious. The beds were like sleeping in clouds. The staff were helpful and pleasant. Overall, a wonderful experience!

Great views, friendly helpful staff, and a fantastic breakfast buffet.

Everything about this hotel is wonderful. You can't beat the location; literally walking distance to a multitude of shopping/dining options, cafés as well as tourist attractions. The rooms are spacious and the staff's attention to detail was superb. The gym was clean, modern and convenient. We thoroughly enjoyed our time at the Hyatt Downtown Alberni and we'd definitely stay here again!

Good Staff, excelent breakfast, good located

We were booked into a room immediately above an event floor where a wedding was taking place. Loud music began at 11:30 pm and continued until after 1 am. We were not informed about this at check in or given any option to switch rooms until we phoned reception at 11:30 pm. We were told that the music would stop at midnight but it did not. The reason given was that the hotel security were unable to control the event. Very disappointed in what should have been a pleasant stay in a beautiful hotel.

By far the best full service hotel I’ve stayed at in a long time !

Very clean and comfortable room, great gym. Very dated decor - needs a good renovation to be competitive with other 5 star properties in the city.

Great stay. Rooms were nice and great location close to everything

We had wonderful stay and enjoyed every minutes during our stay. We thank to all Hyatt staff whom made our stays memorable

It's a quiet hotel, part of a larger residential building, and formerly a Shangri-La. Room was spacious and super clean and perhaps just a tiny bit dated. Location is great, right in the heart of downtown Vancouver and walking distance to shopping, restaurants, and the water.

Staff were fantastic, great location, Spa service was excellent. Also enjoyed the outdoor hot tub and pool.

Standard Hyatt quality

Everything has exceeded my expectations, especially the staff. Laeh, in particular, is exceptional; she is truly delightful and knowledgeable in assisting us with planning our day trip.

The best place there was this girl that clean our room so nice and very very humble She wears glasses such an amazing soul

Everyone was so accommodating and professional! Our stay was amazing!

Great staff. Clean rooms. Excellent location

Spotless room, courteous staff, super convenient location.

Great service throughout our visit.

Great hotel, ammenities were top shelf