Hugh at the desk was very helpful . Gave us a big sized room .Nice and quiet.

Great staff, large comfortable room. Good breakfast. Free parking.

Clean and cosy hotel, friendly staff. We will come back!

Room was roomy and clean. Staff were all friendly.

Lovely large room, reception staff very friendly.

service from start to finish all good. Parking added extra convenience. Comfort throughout building and breakfast service excellent.

Staff went way beyond necessary to make my family comfortable. Great value for the rate! Will stay again.

Staff, room clean plus gentlemen on reception were so polite and friendly.

Nice friendly staff on arrival. Room was large and comfortable, with ensuite bathroom. Lovely large bath, but shower was a bit hit and miss with temperature. Well stocked hospitality tray which included hot chocolate and biscuits, plus tea and coffee. Hotel is conveniently located to town, beach, restaurants and theatres. On site parking was a bonus (and free). Breakfast was cereal, fruit salad etc, plus choice of hot food, cooked to order. This was our third stay and will be returning. Thank you.

Lovely room, nice bathroom, and a comfortable bed.

Use hotel when visiting the Towner Art Gallery for an exhibition. I have limited mobility and the hotel provides largely level access with large bedrooms & walkin shower. A wide choice of breakfast options, friendly staff and a 10 minute walk to Cornfield Road for the buses and shopping centre. Handy for other restaurants in the area, along with a cinema & theatre.

Parking was good. Staff cheerful and polite. Excellent service at the bar. Our room was nice and clean.

I added a note on my booking saying that I coukd.not walk any distabce or manage stairs & the Hotel responded immediately saying that this would not be a problem. The very helpful night porter was on dity when I checked in & took my bags to the room (which wasclose to reception & the lift) for me. The room could do with updating, but the bed was really comfy & bathroom spotless with a great walk-in shower. Breakfast was good - full English + selection of cereals, juices etc. My only complaint is that reception was unmanned when I came to check out & after repeatedly ringing the bell + waiting for 10 minutes I just left my keycard on the desk.

The staff were very welcoming, friendly and always very helpful. Any questions were answered with consideration. The hotel had a comfortable and relaxed atmosphere our room was excellent.

Excellent

My partner had never been to Eastbourne, I have friends their who have a sound called Stone Rock Sound who were playing at Leaf Hall. Our visit was made more enjoyable by the helpful and knowledgeable Hugh who told us the best places to eat, shop and sight see. He also gave us an upgrade to a splendid suite. The room was

The location is good & has onsite parking. A telephone & fridge in the room would have been great but overall a nice 1 night stay

Good friendly staff. Clean room with modern facilities

I booked this hotel as has parking on site and looked good on the website. I felt it was shabby and dated except where I had breakfast which was ok. Other guests were very noisy and I was in room 6 and below was a strong cannabis smell which came into my room. It was a warm evening but I had to sleep with the window closed. There was no phone in the room to contact reception and felt apprehensive doing that in any case of repercussions. I informed reception in the morning and although an apology given, I didnt feel was very empathetic. Appreciate not really any control with what residents bring with them but the smell was so so strong and maybe a sign should be placed on reception. I felt very uncomfortable during my stay at this hotel sadly. The breakfast and service was good.

Would go again