Had to go downstairs at 1.20 am as the locals were still drinking in the bar and our suite was right above. The sound was such that I could hear a bag of crisps being opened below, let alone people talking.
Locals agreed to leave, but I couldn’t get to sleep until 2.am.
Woken up around 7.30 by more sound from below!
When I complained the next morning I was told that I shouldn’t have booked online, and that this was normal to have locals in at that time of night. I was also made to feel that it was my fault!
To be fair we were eventually given a smaller but quieter room which was fine.
The food, staff and hotel was lovely and I would recommend the place, but you would have to insist on NOT getting the room above the bar.
On checkout I thought we might have had a token deduction from the bill for our trouble, but instead I was told to phone next time to make sure I got a quiet room.