8.4
Very Good
From 602 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

8.0

Service and Facilites

8.8

Traveler Reviews Gateway Hotel

Number of reviews per page
20
40
Top reviews
Oliver
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very noisy,
Heike
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

great stay, nice big room, clean, tea+coffee & kettle, very friendly staff
Ethan
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The building was pretty and in a great location. Staff were friendly and helpful. Bedding and towels were clean and of decent quality. Room and en-suite was a lot smaller than expected, difficult to use the toilet. Issues with mould around the shower.
Gareth
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Simple check in, a useful place if you just need somewhere to sleep for the night.
Robert
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Functional and clean. Simple and efficient check-in when arriving and departing.
Justina
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean flat, great location, and we felt very safe.
Alfred
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Remnants from previous tenants. But outside of that spacious room great location and price. Can’t really complain.
Rob
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Advertise free parking BUT has to be booked in advance and isn’t free! Park on side street after 5:30. Duvet doesn’t cover the bed. Uncomfortable stay. Will not be back.
Helder
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Clean room, comfortable bed .
MURRAY
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very clean and I was helped when I couldn't see my lock box! Wrong glasses. Really convenient for me and while there is a little noise its really not bad for the location, and ear plugs were provided!
Dr Sheena
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Location, room, amenities were excellent. But what really stands out are the fabulous, kind, knowledgeable and friendly staff. A great place to stay.
Lucy
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Clear and easy check in instructions, Marius was super accommodating with a last minute early check in request with quick communication. Rooms are great and there’s a fridge as well as tea/coffee making area. Great value for money!
Dr Sheena
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Staff are fantastic, friendly, helpful and knowledgeable. Lovely clean room, great amenities and a perfect location for a hotel.
Zoe
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Good hotel. Would recommend. Only thing is promised a space til 1:00pm, pressured out of it at 10am
Mark
icon-Business
Business
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Attended the property and didn’t feel safe. Tried calling the numbers provided and had no answer. Didn’t receive a call back until 8pm, 5hrs since calling. Had to find other accommodation. The staff didn’t want to know about the situation and refused refund.
George David
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Comfortable room. Very convenient for our brief period in London. Only problem was the shower room lights did not work.
David
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

All good. Bit rumbely from the tube running underneath.
Bruce
icon-with Partner
with Partner
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Noisy. We heard tube trains passing under the hotel. Ear plugs were provided which worked but be aware!
Sarah
icon-Leisure
Leisure
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Cannot comment on staff as I didn't see anyone during my two night stay. In my room two light bulbs needed replacing, as did the light outside the bedroom door. The shower was very slow to drain and needs sorting. Minor points which I would have mentioned to a receptionist if there had been one. Otherwise all was fine - clean, comfortable and secure. Entry instructions very clear.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Super place to stay in London - easily accessible underground to Central London.
Number of reviews per page
20
40

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: CHRISTOPHER MICHAEL | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved