I rarely rate any service but this is probably the last time I stay at Citin Pratunam Hotel... I am a trader
first the hotel is located in the Pratunam market area so they should understand that this is an area for traders who are required to pack their goods. But the new policy of the hotel is that they do not allow packing in the room at any time, even in the lobby. If you want to pack your goods, you have to go to the extremely sunny hotel yard to carry the goods back and forth, which is very inconvenient and easy to lose (I lost my goods)...
second the hotel elevator when using it requires a room card, it also requires a card to use electricity but they only give you 1 card (if you ask for another card, they will make an appointment for tomorrow but when you go down and ask, they say there is no extra to give) which means if you want to go somewhere, all the people in the room have to go or after going, you have to come down to pick them up. wonder what if one person wants to go and one person wants to sleep and said. always the elevator must be tested to use it very well
(I added a special request that I wanted 2 keys in English for 1 week but they still didn't give it)
the 2nd time is also the last time