Always great

Great staff, great food.

The staff were so friendly, the room was gorgeous and the facilities are clean with so many fun spaces to sit and enjoy. This will be my go to hotel.

Great stay and clean room and everything is tip top. The only thing is that it can be noisy at night if the room is fronting Queen St.

Excellent service!

Clean room

The room was clean and properly stocked. Property overall was very nice. However the heating system in our room was very very loud - it woke us up every time it turned on. It sounded like a large industrial fan was blowing - loud mechanical noise and loud wind noise. Very surprising in a hotel of this quality - not sure if this was just our room, but would not stay here again as a result.

Perfect location. Beautiful hotel

Everything they can control was fantastic. Property was imaculate, the staff helpful and friendly. My only complaint is that it is on a very busy street so it was difficult to sleep through the night because of the traffic noise.

We will definitely stay here again! Loved the vibe, the service, the great coffee and breakfast. One of our favourite neighbourhoods.

Gladstone is listed as having parking on-site, but upon arrival there was no lot. I spent 30 mins trying to locate parking during rush hour traffic. I found a garage nearby that had a sign for Gladstone but there was no information sent prior to use that garage, I was also charged to park here. Communication regarding where to park would have saved us a lot of hassle, and overall left us with a not so great experience.

Great hotel in a convenient location!

Great vibe with a funky staff and all the nuance of history you need. The road less travelled will always bring the unexpected. Take a moment to diverge in the woods. It makes all the difference.

Very friendly staff, welcoming environment. Interesting night spots and shops nearby.very clean room.

Hotel was really cool and all amenities are really close

We had a bad experience with the front staff - lied about room and then was just not helpful

Very comfortable stay

staff was great

Gladstone House is not only a beautiful hotel on Queen West, but an outpost for contemporary art, and occasional live music. The rooms are all unique, decorated by artists and coffee service for mornings are DIY on each floor. The onsite cafe is great for breakfast.

Staff was rude. Moody kids. Pointed to the restaurant instead of speaking. Unable to make simple conversation. Accessibility is an issue. Offsite parking annoying and confusing. Other than that, great cool retro artsy spot!