Best Western Plus Hotel De Capuleti

Explore Best Western Plus Hotel De Capuleti
9.0
Exceptional
From 633 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.0

Service and Facilites

9.2

Traveler Reviews Best Western Plus Hotel De Capuleti

Number of reviews per page
20
40
Top reviews
Iain
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel just a short walk from the main square where the arena is. Nice clean room and bathroom with vey comfortable bed. Great breakfast each morning. There is a spa but I given the heatwave, I gave this a miss.
Jason
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Place was clean, nice location, excellent staffing, amazing stay!!!
Vladimir
icon-Family
Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I had a very nice stay here. The entire hotel, including my room, was exceptionally clean. I loved that the room was equipped with Alexa—using voice commands just to turn the lights on and off felt very high-tech and convenient! There were a few small, minor issues with the bathroom, but nothing that ruined the stay. Overall, a great modern hotel!
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Joanne Nichol
icon-with Friends
with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was clean and larger than expected. The staff were fantastic they were so helpful and everyone was very polite. Kettle and tea/coffee making facilities and fridge in the room. The balcony overlooks the road, but it wasn't busy and you can see the city wall from the balcony. Nice little coffee shop/cafe next to the hotel as an alternative for breakfast. Hotel allowed us to drop our luggage off before check in and also stored it for us after checkout. Room was spacious and clean, bathrooom was well equipped with a huge shower! Location was great as 5-10 minute (flat) walk to the Arena and Piazza Bra. Would definitely return.
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PAUL
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Ideal choice for a 3 or 4 night stay in Verona location is good 10 to 15 minutes stroll to arena. Would recommend.
Vaishali
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Really lovely hotel, perfect location and really nice staff. I would recommend
Mariana
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The staff was very helpful and kind. The room was very clean and the hotel is very nice.
ULISES
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Everything very much nice and clean
Alicia
icon-
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Staff was friendly and helpful. Room was small but comfortable. Shower was partially broken.
Josephine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Our room was large, clean and comfortable. It was close to everything. We would stay there again if in Verona. The breakfast was good but we had to pay extra for it.
Kevin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Superb breakfast (try to book it as included). Excellent location very close to the Arena and Castelvecchio bridge (a must at sunset.). Sadly, the under-sized bathroom, and chronic lack of hot water, detracted from the overall quality of our 4 night stay.
Alain
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Close to Verone’s Arena
Philip
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

We returned here having stayed here three years ago. It is a modern hotel that is well located for the centre of Verona. Receptionist staff are friendly and speak excellent English. The room was a little small for two people to share for a week but it had air conditioning, a fridge and the bed was comfortable. We had two areas of dissatisfaction regarding our stay: 1. The hotel has a bar and the signage indicates that they sell an enormous range of products. However, it seemed to close at 10pm (there was no notice informing us of this, but it was what the member of staff said) and when we turned up at 9.30 asking for a bottle of wine, he seemed unable to sell us one, despite the fridge being full of them - he claimed that he didn’t have access to the fridge as he was just security! 2. We asked for extra coffee for the room, which was provided at reception only to be removed by the person cleaning the room - it seemed that we had to hide our coffee from the cleaner!
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Rami
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Very good location. Great staff
Gabrielle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

We had a great stay at Best Western Plus Hotel De Capuleti! We were welcomed by the friendly receptionist that offered us complimentary drinks and snacks. Our room was available early, which was greatly appreciated after traveling for several hours. The room was clean, updated and had a nice view out the small balcony. The room also had a small refrigerator which was nice with cold drink. The water was commentary if you signed up to be a member of Best Western. Breakfast had a great selection to choose from. The location was great! It was close the several bus stops and the arena. We would stay here again.
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Adam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The hotel was clean and tidy, the staff are only too happy to help. The hotel is located very close to the heart of Verona. We had a fantastic time
Christian
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Very nice hotel with friendly staff
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Nice, clean rooms and very close to the historic sites. I was disappointed that use of hot tub was only if you paid for spa time. It doesn’t mention that in description.
Laszlo
icon-with Friends
with Friends
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Parking options are very limited, almost impossible around the hotel
Kris
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

the hotel itself is very clean and modern, good location. breakfast is nice and a few different options, but what makes the hotel is the reception staff. very approachable and friendly. well done to the two ladies on reception.
Number of reviews per page
20
40

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