The hotel rooms and parking are excellent. The dining room staff and food were also excellent. However, the front desk staff were not consistent. While our check in person was very friendly and helpful, a subsequent person was frankly rude. Better training in hospitality would be helpful. Would still highly recommend this hotel!

Great

Lovely stay at the hotel with the spa area being the icing on the cake. Would definitely stay again whenever I return to the area.

Very vintage hotel a lot of history best in north Italy!

Most interesting hotel I've ever stayed in! Very old, museum like inside, lots of artefacts throughout to look at. Paintings, sketches, newspaper clippings, furniture, silverwear, and lots more! Very cool place!

Just great

Very classy, safe, clean. Felt like being in a premium hotel.

Hotel Elephant is a must stay! Staff are friendly and welcoming. Every we looked there were amazing art and historical scenes to appreciate. The indoor pool and sauna were wonderful. Breakfast had plenty of options and just going for a walk in the gardens was a relaxing and peaceful experience. Bus Stop at the door was a bonus 🙂

Excellent and quiet stay for our one night in Bressanone with easy walk to town center. The hotel is very elegant and the breakfast buffet was nice. We stayed in the annex and it was a little challenging to wheel our bags, but doable. I wish the bar would have stayed open a little longer so that we could have had a drink after dinner. Overall, very nice stay.

The staff are fantastic. Such a quick walk into town. The gardens were stunning. The spa was also very good.

Excellent stay! The most friendly check in I’ve ever experienced in Italy. Just fantastic all around.

Easily the best hotel in northern Italy I have ever stayed at. Brimming with character and history. Service very good and not stuffy.

Your hotel is absolutely beautiful. We loved the accommodations and the amenities. Breakfast was delicious as well as our dinner in your restaurant. Everyone is polite and friendly. Enjoyed the pool also! When we checked in I would have to say that the young man at the desk was not particularly friendly and never notified us of the “Brixen card”. It was not until the afternoon before we left that the kind woman at the desk mentioned the card. We would have loved to take advantage of the saving on the card. That was a shame. Otherwise, I would definitely recommend your hotel. The hotel was recommended to me by a friend who attended an OAT trip last year and stayed at your hotel.

Charming property with a garden, bright corner room with a balcony and view of the valley.

Friendly staff, beautiful hotel.

Wonderful in every way. We will come back.

Top quality hotel; highly recommended. Excellent staff, beautiful facilities

Liked the garden park and the antique furniture Liked the hotel interior Liked the staff***

Beautiful, elegant hotel, close to the centre. Good breakfast and service, single room was comforatable and had a lovely view. Pamela very helpful with map and suggestions on what to do.

Staff was very friendly and helpful! Easy location with parking.