This property needs a refreshment. Corridors need painting, carpets need cleaning. Rooms are spacious but need to be updated and repainted.

I visited Siena for the Palio, once last year and again this year staying at the Hotel Duomo both times. The staff are very helpful and friendly. You can tell from the front desk staff to the cleaning staff they love what they do and the professionalism shows! They also arranged my private ride from Florence Airport direct to the hotel. Amazing and I will stay here in the future.

Outstanding customer service. Great location and delicious breakfast.

Great location, but not even a one star hotel. Old, dirty, uncapped and very uncomfortable.

Great Location

The location is best as it is at the center of the city. The information about ZTL and parking option is clear. We chose to find free parking outside of the wall based on the info from the staff and the they didn't mind at all although it will not make them money. The breakfast is superb!! Good and abundant choices, tasty too. Cost performance is very good considering how affordable the hotel rate is.

Great location

Strongly recommend, walking distance to the cathedral and city. From our room there was a great view and there was a terrace with table and chairs and great view. Good breakfast and friendly staff.

Staying in center of this medieval Tuscan town made enjoying the ambiance both during day and evening so welcoming. We chose valet parking $30 as driving in pedestrian streets is rather unnerving Breakfast was very good and free with your reservation.

Location was perfect for walking to restaurants and sites. Room was clean and large enough for the 3 of us. The hotel is a little dated and old but has some charm. breakfast was good, Fresh fruit, eggs etc was a bonus.

I never write bad reviews, but for the 350 euros (~$400) I expected quality, not Motel 8. Rooms were not those in the photos, and the luxurious lobby is non-existent — it looks like a parking garage under construction. But I probably wouldn’t have bothered writing a review had the staff not been rude and unpleasant. We were leaving half an hour too early for breakfast the second day of our stay, and asked if we could just have some rolls for the road. We were told no way. This hotel is resting on laurels from past decades. Wouldn’t consider staying there again.

Hotel within the walls of Siena so it is a bit of a challenge to drive to the front. Hotel provides parking for a fee. The location is excellent with shops and restaurants and they main piazza. Walkable to everything. Bring your umbrella!!!

Excellent location, friendly staff. A/C did not worked very well, but with the windows open was perfect.

We had what felt like a 19th century bed with springs sticking into our bodies. Dirty and torn bedside lamp and carpeting outside room. Not worth the money. We left after one night even though we’d payed for two with no chance of refund. Also shower in bathroom not separate so entire bathroom wet and impassible

Amazing!

I liked the helpfulness and friendliness of the desk receptionists, especially Tony and Sergio. I did not like the inconvenient key protocol, the fact that no coffee or tea was provided in the room, that the soap provided was pathetically small.

Great Location and very central to everything. Hotel was rally nice and clean. Would reccomend this property.

Overall, this was an amazing stay for us. The suite was spacious, with spectacular views of the Duomo and the city. It’s perfectly located in the center, close to everything. I highly recommend it. The only suggestion I have is for the property to receive a bit of TLC to upgrade it slightly, but other than that, it was an incredible stay.

The location in the historical Siena was great! Very friendly and helpful reception staff. The room was good except the bed was very uncomfortable for our liking. It also had no safe for valuables. Other than that, we would definitely stay there again!

Great location close to excellent restaurants and famous buildings/sites. Friendly and helpful hotel staff. Very good continental free breakfast.