Room was clean

amazing time and awesome staff

The staff were so welcoming & accommodating to my boyfriend and I. We flew in from Canada, and didnt know about the area, but I’m so happy we booked here, it’s the perfect location to train stations, food, and pharmacies! The air conditioning was nice and cold!! The staff always greeted us when we’d leave for the day and when we came home from exploring the city. We felt so safe and relaxed! 10/10 experience !!

Great location - few minutes walk to tube station, lots of food and store options nearby. Rooms small and dark, and lots of noise from hallways and floors above/below - but very clean and modern. Breakfast was good, and staff nice and helpful if any food runs out.

Great hotel, only sting is it's London and the staff are somewhat jaded. Functional and unbothered, but that's London. Will stay again if price okay.

Great location, friendlyand helpful staff, very comfortable

Brilliant stay as usual. Great location, helpful and well equipped, modern rooms.

Great location, although the rooms are small (they always are around Kensington) they are excellent and well tgought out. The bed was unbelievably comfortable and the air con was tip top.

Great location near the underground 5 min walk

The staff are impatient with me. I stay here for four nights!! Also I had really hard time to contact the staff before the trip Trying to call ahead of international calls but the phone attitude was awfully bad. I could give one star of the staff’s service.

Easy check in Clean room Very pleased

Lovely location and beautiful room. Stayed here to see come alive at Earl’s Court. 8 min walk to the arena. Room was lovely clean and quiet - shower was lovely! Would defo stay here again

Everything was great, we had a garden view room which was just lovely and we had a very comfortable stay. Breakfast was just right and convenient. We had a small problem with the sink in our room when we checked in and the front desk staff came straight away to look at it for us. The location is great, on a nice street super close to Earl's Court underground and with plenty of amenities nearby too.

I was shocked to see all the hair and stains on the mattress/mattress cover. If it were just a few it's to be expected however my photos show how dirty they really are. Kinda freaked me out.

Had an amazing stay at this wonderful hotel. The staff couldn’t have been more helpful and professional. Loved the decor throughout and everything was spotlessly clean. The air conditioning was a welcome addition too in the fabulous weather we’ve been having. Breakfast was delicious and there was plenty to choose from. Will definitely stay again.

Good location, very clean, small room,, broken chair. Need better check in process.

Friendly & helpful staff, clean & well maintained room. Very close to Underground Station & local amenities

Deluxe single room was okay for one night but would have felt a bit small for a longer stay. Breakfast was good, bakery items fresh….but room a bit cramped when busy and difficult to get past tables to the food.

Very nice

One room A/C did not work great.