Stayed here with 2 friends, we had a triple room, it was clean, but dated, tv didn't work, the bed was a bit lumpy, the shower head didn't fit in the holder and the food was meh. However the location was fabulous, the staff were lovely and we didn't go to London to hang around in the hotel. For the price will definitely stay again.

The rooms were in a very poor state, the bathroom was even worse and very dirty. Although the water is harder in London than other places in the uk, the shower head was so clogged up with limescale the water was only dribbling our of one hole, the tap was hanging off the sink and basically was not what you would expect from a hotel. I have personally seen better bathrooms in youth hostel’s. The room itself was disgraceful, with broken electric sockets and extension leads across the room. Huge cracks across the ceiling and dated wallpaper hanging off the walls. The breakfast was very poor, no choice and not a standard that could even been described as basic. I would never go back to this hotel or recommend it to anyone.

The hotel its self was a little tired and worn in places but this is obviously reflected in the price. They staff were friendly and the rooms were clean. Excellent location for exploring Westminster, Battersea and The South Bank, with plenty of shops and restaurants nearby.

Staff very friendly and helpful. Property was in a fabulous location. However, our room and bathroom were pretty dire…you get what you pay for! One night was ok, but that was enough! And breakfast…free or not was awful…

The location is perfect for walking to Victoria Station or the underground. You can stroll through St. James Park, Hyde Park, and Kensington Park to the Victoria and Albert Museum, the best museum in London. And it's free. The staff is super helpful, the room was clean, and breakfast was adequate, The walls are thin, so you hear people coming and going, but the management will loan you a fan to drown out noise. No A/C, but the fan makes it cool enough. Plenty of shops, pubs, and restaurants nearby. A good value for the price.

Good area but a lot of steps

Staff are friendly hotel room very rundown not clean. Breakfast was not good tasted awful.

We booked a room for 3 people which came up a really good price for the area. The hotel was easy to find and the guy at checkin was nice and friendly. Our room was downstairs, it had a double and single bed in it, the room and bathroom were clean however the overall room just looked tired and needs a bit of a freshen up and refit, not all the above bed lights worked and paint was peeling off the walls. There is no kettle in the rooms however there is a drinks machine in the hallway as you come in where you can get a free hot drink or hot and cold water. My main issue is the shower didn't work, it was over a bath and you were supposed to lift up the button to make the water come out of the shower head but it was impossible. Not too much of an issue for a 1 night stay but I wouldn't have been happy if I was staying longer. Breakfast was ok and a bit of a bonus for the price we paid. The staff serving were nice and friendly too. Overall I would stay here again for an overnight stay, the area is nice and very close to Victoria station for trains/buses and tubes.

Clean rooms, staff lovely, perfect location, just needs to be refurbished, very reasonable price for London, free breakfast was small but really nice

Needs some updating, no hot water

Great place to rest your head after a long day of sightseeing. It was close to all you want to see, within walking distance to Buckingham Palace, Kensington Palace, Westminster Abbey, Big Ben, etc.. Room was ok, definitely dated though. Shower was unusable due to it being moldy. Other than that though it was a great location and the bed was comfy enough to have a great nights sleep. Enjoyed the fact that they had free luggage storage. Breakfast was included in the stay, and it smelled delicious but there was t enough tables to sit and eat so we didn’t eat.

The staff was very nice. The location is fantastic. We took the train from Gatwick right to Victoria. Victoria station is a 5 minute walk so you can get anywhere. Theaters are nearby as well. The price was great for London. But the property is in very poor condition. Wallpaper is peeling, carpets are worn and stained. There were three beds in our room and two were just horrible…old and you could feel every spring in the mattress. One twin bed seemed newer. There are few amenities offered. The breakfast was ok. But the staff was very friendly and if you look past the condition of the hotel, it did appear to be clean.

Close to Victoria bus and train station, clean room and comfortable bed, shower not powerful or warm, no tea making facilities in room, hotel very much a work in progress, some newer carpeting a lot of old, and some building work around however this was acknowledged by helpful staff. Room keys are left at reception when going out. Due to age of building and no lift would not be suitable for people with mobility issues. Free breakfast was toast, cereal, cooked breakfast was provided if wished, however sausage was cold. It was a good budget London hotel, no frills but handy for seeing the sights and theatres.

Yes the hotel in a easy access to transport ,but the only polite staff were the reception room very poor sheets didnt fit the bed iv stayed in better hostels ,the staff in the breakfast room very rude if she didnt like you the breakfast wasnt offered ,the are doing the place up but it is very unsafe there the bannister was wobbling as you walked down to the basement definitely no health and safety regulations there and didnt see any fire exits in the basement that i seen . Would not stay here again

My room was clean and comfortable bed and Staff was friendly and helpful. The hotel is in a convenient location to tube and shops and situated in a nice area. I had a lovely stay.

We ended up having a rat in our room the first night There was a hole by the air conditioner/heater

Clean room, decent breakfast and fairly quiet. Also a great location, central and near an array of good restaurants. Good value for money!

Nice place they let us leave our luggage after our stay without charge nice breakfast for free

The room was very cold bed was uncomfortable, there was no proper pillo or duve . and the toilet was smelling but the staff was amazing. The location was perfect.

Decent hotel for two nights stay. Close to Victoria station for access into central London. Breakfast was quite thoughtful in that they served vegetarian/vegan sausages to cater for most dietary requirements. Would consider staying again.