Did not feel safe, halls smelled like weed, and the cleaning staff just randomly opened my locked room with their key without knocking. It was so scary.

Very friendly staff, good decent room if travelling solo

Unsatisfactory

Internet wasn’t working on the 3ed floor all 4 days, otherwise very clean and nice small property. Bedsheets were changed daily. Walkable to the train 30 minutes to Florence. Historical places castle in walking distance from the hotel.

Staff were friendly, good value

Friendly staff. Good area to walk around and experience Italy

Room was clean, bathroom was small and uncomfortable

Great location close to the train station and amenities. Customer service was great

I liked the location, I did not like the treatment of customers and the bad smell of the rooms.

Staff very good. This hotel is an old building and it is very noisy when people walk up and down the stairs. No lift.

Great location, close to station and all Prato has to offer.

employee not very friendly. Good location as it is close to the bus and train station. and there are places to eat nearby.

This place was the worst holiday accommodation I have ever experience. they haven't changed the bed sheets for the whole four night I was stayed there. Never ever ever again. It was rubbish

It is too Expensive to stay in Florence. Prato is only 30min train ride to the city center of Florence. Only down side was mosquitoes. The first night I didn't realize they were in my room. I got many mosquito bites. But the hotel provided mosquito repellent for free which worked great!

Nice hotel in a nice town, decent room size, friendly staff. Inconvenient cuz no elevator & we were on 2nd floor. Almost 30 minutes from main Florence but wait for a train can make it longer. I guess they're overpriced for what they're offering

Good value for money. Nice comfortable bed and general cleanliness of room was very good and air conditioning worked well which was very welcomed. Have stayed there before and would stay there again.

Great check in. Easy . Very smooth. Comfy bed. Good shower. Centrally located. All the staff were very helpful

Very tiny bed and room dimensions to match. Zero amenities. Only hotel I've stayed in in Tuscany that didn't provide a bottle of water or a hair dryer.

The staff were helpful enough, given the language barrier. However, there was a pervasive smell of cigarette smoke and ‘wet dog’ in the room. Also, the shower leaked all over the floor no matter what I did, and I could not position the shower head to aim down. I woke up with a headache in the morning, and just went elsewhere, even though that meant commuting from Florence for the rest of my trip

It nice To be there at all if you Hotel to sleep hotel in Florenza