7.2
Pleasant
From 14 reviews
Cleanliness

7.8

Room Comfort

6.0

Service and Facilites

7.6

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Traveler Reviews Urban Rooms Rathaus - Self Check-In

Number of reviews per page
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40
Top reviews
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely modern room, very pretty inside. Great location. Comfy beds and coffee and tea facilities. Great shower.
Hysen
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean, quiet, convenient location, convenient checking
Mazi
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

There is totally no service at all, no one to talk with. More similar to Airbnb but without kitchen and other facilities and no one to ask questions or leave the baggage after checkout or before checkin Have only phone number that you can call but nobody answered until we gave up
Dawn
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great place in a great location nearby public transport. In the early days of being renovated but building work didn’t affect us at all. I have communicated with the property since my return - left my expensive sunglasses, but no reply as yet.
Jennifer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The location can't be beat! The rooms were clean, modern, and had thoughtful touches like a bottle of water, snacks, and coffee. The lift was broken when we arrived, which made dragging our luggage up 4 flights of stairs pretty miserable. They did fix it two days later so that was good.
Jennifer
icon- with Friends
with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Easy, clean.
Dominique
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Construction was awful. Wouldn’t stay there.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Under construction. Torn up and destroyed.
Nan
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice, clean room and daily cleaning service. There is ongoing constructions but didn't affect me too much. Walking distance to University of Vienna and city center. An ideal and affordable choice.
Sami
icon-Business
Business
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Everything was excellent except there should be better directions to rooms 123-128.
Vania
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Abbiamo trovato questo Hotel senza Reception a quasi 2 mesi dal 31/12, ed è stata una scelta un po’ obbligata. € 250 a notte per una matrimoniale senza prima colazione non è certamente poco, ma è alta stagione e la zona è centro (sei di fronte al Rathaus)! Tutto molto pulito, nuovo, con caffè in cialde in camera (1 a testa per giorno 😅), 1 bottiglia d’acqua, 2 croissant confezionati, per 2 notti. Possibilità di scaldare l’acqua in 2 bollitori all’ingresso del piano, con ampia scelta di tisane e tea (gratis). Diciamo che per la cifra sarebbe bello avere la possibilità di lasciare il bagaglio prima e dopo il soggiorno. Invece con il codice che ti fa aprire anche la porta di ingresso allo stabile, senza reception, devi per forza portarti addosso i bagagli. Avendo potuto prenotare il viaggio prima avremmo scelto sicuramente una soluzione diversa.
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Jesus
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

En general es bueno. Lamentablemente, por las remodelaciones que están haciendo en el edificio, no hubo agua caliente, y aunque avisaron que no habría agua por reparaciones, cuando regresó el agua no hubo agua caliente. De os noches que estuve, solo la 1a hubo agua caliente. Los mensajes pidiendo una explicación no fueron contestados por el staff de atención.
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