We unfortunately came across a room that smell heavily smoke from tobacco / cigar so it clearly make our experience pretty bad as each time we went in and out of the room this smell was following and also tainted our room … we informed reception but they did not do anything about it Location is good if you want to be walking distance of the touristy area

The room was great-big and clean. Balcony with plenty of space for two people. Nice KORRES products.

Excellent location, close to ferry terminal. Accommodation is dated and could do with an upgrade.

Beautiful hotel with rooftop bar and gym, rooms are clean and spacious. Easy check in, staff were very friendly. Close to shops and restaurants . Located right across the street from the Heraklion port . I would definitely go back and strongly recommend this hotel.

This place is top notch! It is beautiful, convenient, comfortable, and the staff is wonderful! This was our 5th place that we stayed on our trip. I’m just glad it wasn’t first because none of the others would have lived up to the expectation after this place! 10/10 would stay here again!

Beautiful building and great room with view of the fortress and sea. Staff was the nicest and so helpful.

The hotel is very nice. The room was comfortable and very clean. It is located within a 10 minute walk to old town. The staff was very nice. I recommend this hotel.

Great

This is a fantastic hotel, great staff, quick and simple check in experience, a beautiful clean room and excellent food and service in the restaurant. We would definitely come back.

Well located! As for the breakfast, they love their sweets and no option for gluten free. Otherwise I enjoyed it!

Loved location, view from 5th floor, parking and staff friendliness.

Very nice 5 star historical building. Fully updated with the latest amenities. Staff was amazing. Super friendly and helpful. Rooms were very spacious with all the amenities you could need. Remote controls for the 2 tv’s need new batteries. Pool area is very nice. 8/10 would highly recommend this place. Thanks for having us !

Absolutely beautiful hotel - our room was one of the nicest we’ve stayed in in Greece. Great location near the port. Would have appreciated having someone help us with our luggage getting into and out of the hotel.

It was my second time staying at the Megaron in three years. Positives: 1. The hotel’s location and views were fantastic. It is a short walk to the marina, the Venetian fortress, ferry docks, and the center of the city. 2. Views from the restaurant on the top floor and the small swimming pool are spectacular. 3. The breakfast buffet was immense and offered something for everyone. The dining room setting is also luxurious, and the staff very accommodating and helpful. 4. We booked two tours independently, and pick up from the hotel was easy. 5. The staff at reception are some of the nicest, most friendly staff I have met. 6. The room we had (king sized bed) was clean, spacious, and decorated beautifully, sparing no expense. Cons: 1. The pool is on the small side. 2. The blanket on the bed was thin.

The rooms are beautiful, spacious, and impeccably maintained. The staff is warm, welcoming, and provides excellent service throughout the stay. The gym, however, is quite small and is located on the first floor next to the reception area, which may not offer the most relaxing fitness environment. Additionally, while the resort advertises spa amenities, many of these are available only for an additional fee. Breakfast is also an extra charge (€20 per person). Given the room rates and the resort’s luxury status, I believe breakfast should be included as part of the stay.

I love this hotel! Excellent service, beautiful rooms and perfect location. Will stay again!

Lovely Historic building and great location. Nice free parking lot which is rare in Greece. We were able just to leave the car parked and walk everywhere we went. Easy load in and out of hotel as well.

I arrived late in the evening due to a flight delay and on entry the hotel initially felt a little soulless, but the staff changed my mind instantly. Proper five star hospitality. I was immediately offered a glass of water and was automatically upgraded as a silver member. I felt welcome very quickly and this continued throughout my stay. Rooftop pool area is nice and quiet (no thumping music). Generally an understated and private place to stay and a great location for exploring Heraklion on foot. Would stay again.

The hotel was perfectly located for my needs...exploring the city as well as visiting the museums!! Important to me was the closeness to the port - as I took a couple ferry/catamaran experiences. And, I loved the Wine Bar on the top floor...great views and a nice selection of food/wine. The concierges were very helpful and pleasant the work with.

It’s a solid hotel but in no way is it 5 stars or a luxury hotel.