I have stayed at close to every Amberton in Lithuania and had fabulous experiences at all except this one. Amberton Klaipeda was truly dissapointing. The atmosphere is uncomfortable, the staff is unfriendly, and the room we requested and were upgraded to was terrible. Upon arrival to the hotel we were greeted by the front desk staff who took close to 20 minutes to locate our reservation. The hotel is set up in a very uncomfortable fashion, forcing you to walk between buildings almost as if you are in a maze. Might I add, there was no elevator access directly to our floor. 3 flights of stairs had to be taken in order to reach the designated room elevators. (With plenty of luggage this was not an easy task). Once we reached our floor. Low and behold, the key to our room did not work. Flash forward a bit and we finally have access to our room. We step inside and it had to be over 80 degrees, felt like a sauna. We adjusted the temperature gage on the wall as cold as it could go however no cold air was blowing from the ventilator. We figured we would give it time and went to dine at their terrace restaurant (at 10pm). The food was okay, but after 2 hours we returned back to our room and it was still piping hot. The next morning we complained, all to be told that they know of this issue as it has been complained about before. Yet, we were upgraded to a room that the staff KNEW in advance was a problem for other customers. I will never stay at this hotel again.