This hotel is a real mix of positives and frustrations. The décor, public areas and rooftop spaces look genuinely luxurious and wouldn’t feel out of place in a five-star property. However, while the hotel is officially four-star, much of the overall experience felt closer to three-star. On arrival, it seemed odd that we weren’t given a map or any local information. We were directed to the information desk the following morning instead. Unfortunately, this wasn’t a great experience. The rep appeared far more interested in selling trips/excursions than offering general advice about Seville. My husband was extremely embarrassed by what felt like excessive flirting in an attempt to secure a sale. In the end, we booked a trip elsewhere. The location is excellent for exploring Triana, with plenty of cafés and restaurants within a short walk. Most of Seville’s main attractions were also easily reached by Uber for around €6. Our room smelled lovely on arrival and the air conditioning was excellent throughout our stay. The bed was comfortable and the blackout curtains worked well. We had a second-floor river-view room, although the view was mostly obscured by trees. The room had several practical shortcomings. There was no mirror near the desk and chair, making hair and makeup difficult unless standing in the bathroom, where the mirror quickly steamed up. There were no USB charging ports, and the safe was not particularly user-friendly. Lots of issues. Would not return

Great location clean rooms and hotel good parking and they even cleaned windshield of car from bugs

Throughout my sister and mines stay, we felt out of place due to outright destain by the staff to us, feeling very judged and uncomfortable. We put this down to being young adults and maybe a little bit of them looking down at us. A couple examples being told only people staying can access the swimming pool or faces being pulled when we tried to order food at the restaurant. It is without a doubt a lovely place with a nice view but I wouldn’t recommend due to our bad experience.

Overpriced and definitely not a good deal but I can't help cos I need a hotel room in short notice.

Beautiful newly renovated hotel just on the other side of the river from the main town. Lovely modern, bright, airy rooms.

We felt that hotel was a quiet oasis after a busy day sightseeing. It's only a 20 minute walk from all the main beautiful features of the city. The hotel was very clean. We had an extremely comfortable bed and good sized bedroom. There was a varied breakfast menu catering for most tastes. Would definitely stay here again.

The hotel was located in a great place and was very clean. This hotel was chosen because it had a gym. The treadmill was out of service and when asked when it would be repaired the hotel staff didn't seem like they were interested in having it fixed and did not express to client any urgency to fix it. This was disappointing. The front desk staff didn't seem as friendly as other staff's in other hotels we have stayed at in Sevilla. The housekeeping staff were very friendly though.

The room very clean but only one coffee in the room for two people. The gym did not have a lot of equipment and was small. We did not have breakfast so we can’t comment. The decor in the hotel was amazing and so was the rooftop pool and terrace. The river views from the hotel and our room were stunning. A good 30 min walk into old Seville, which was fine for us, but only around 8 euros in a taxi if you’ve had enough of walking. Hotel in the neighbourhood of Triana which more local and cheaper to eat and drink. We did have a problem on the last couple of days with maintenance men in the hotel waking us up with banging at 8 am in the morning. However the hotel staff were amazing and offered to switch rooms and gave us a late checkout to compensate. I would definitely return to this hotel.

The property has a lovely view, overlooking the river, the rooms are very good value, the reception staff were very good, they young lady on the tourism desk was fantastic and helped me plan my stay, made it memorable. Thank you all.

Lovely room with very comfortable bed. Breakfast was great. Really liked the rooftop bar and a nice location overall.

Good Location, nice room with river view. Good breakfast.

Breakfast was fantastic so much choice,refreshed regularly.Great views from top floor restaurant.

A newly refurbished hotel, exactly what it says in the label, staff were very helpful and polite, the hotel Was clean and rooms were adequately specked, any additional items needed like and iron was easily available. My one only criticism, no drinking water provided for the rooms, only place you could get some water was at breakfast. In a warm climate, things an essential…

Great hotel. Loved the breakfast.

Great selection for Breakfast !

Couldn’t have chosen a better hotel to stay in. The room was very spacious, clean, nicely decorated and the balcony river view was perfect. Nice turn down service. Breakfast has a huge choice, great quality with lots of thoughtful touches, and very nice to have crepes/waffles made to order. The roof top bar is nice anytime of day and cocktails lovely. All staff were very nice and helpful also. Would absolutely stay again.

Ideal location close to all tourist attractions

The staff is kind and friendly, the hotel is brand new, in very good condition at its price point. I had several packages arriving earlier than my check-in and they helped me with all. So the team is perfect. Yet, I have never seen a hotel that doesn't serve at least one bottle of water complimentary throughout my life.

Nice clean rooms, good showers, very comfortable beds and pillows. Good area, very friendly staff.

Spotlessly clean throughout. Staff were very attentive. Very comfy beds.