I recently stayed at Leonardo Hotel London Watford and overall had a very nice experience. The hotel was very clean throughout, and the location is amazing – everything is within easy reach, which made our stay super convenient. The breakfast was also great, with plenty of options and everything fresh and well presented. A special thank you to Thiru and Mathew for the lovely service we received – they were so nice, friendly, and welcoming. It really makes a difference when staff genuinely care about guests. Also, big thanks to the guy behind the bar (I’m so sorry I can’t remember his name – he had piercings!) – he was brilliant and added to the great atmosphere. If I had one small comment, it would be about the reception team. A little more smiling and light conversation would go a long way. When guests arrive, they’re excited about their stay, and a warm welcome always makes a big first impression. That said, overall it was a very nice stay, and we would happily return. Thank you to the team!

We enjoyed our stay. The staff were very friendly and helpful. The room was super clean, and the beds were very comfortable. The breakfast items were fantastic, too. The location is excellent for train stations and bus stops. We will be staying again. 💜

I thoroughly enjoyed my stay and found the staff very friendly and helpful. The room was spotless and I appreciated the coffee/tea tray after a busy day. The bed was comfortable and the block-out curtains ensured I had an uninterrupted sleep. I made use of the additional amenities and wanted for nothing. I will definitely recommend the hotel to friends and colleagues and hope to enjoy further visits. Well done!

The service from the staff makes this place! We called to book a room after 48hours from hell having my birthday holiday cancelled and left with no where to go at 4am. The staff were amazing! We called to explain our situation and they were so helpful and when we arrived they made me feel very special! If a manager is reading this your staff who was on on the 5th of January between 4-6am saved my birthday! Thank you so much!

Good clean hotel. Restaurant made a nice mid range meal. However a bit to tasteless for me. Service was fine. Room cleaning was not great, basically clean but missed spots of makeup on walls near sink aren. Office chair was broken but got exchanged fast when mentioned. Bed and pillows etc. Was fine, clean and large enough. Aircon smelled a bit stale, not sure what that was about. Hotel lacked fitness, pool or other amenities, but had a nice bar lounge. Breakfast was well appointed, but the staff lacked eye for detail when setting up, missing forks and spoons to get stuff with etc. Over all a good midling hotel. I was on business trip so unsure about price, but if is about midrange in price its fair, should not cost above midrange in my opinion. Location was close to shopping center and a large streetfood court. Would stay here again.