Overall Ratings & Reviews Home2 Suites by Hilton Albuquerque/Downtown-University

Stayed here one night. It was great! Clean, safe, and helpful staff!

They wouldn’t refund us our stay even though we were stuck in the snow storm hours away- felt that they were very inconsiderate of the situation. Poor customers service, will not book again.

EVERYONE WAS AWESOME! The facilities were clean, modern, and well maintained.

The stay at Home2 was not the same as before. The TV in the room did work snd was not able view local channels. Maintenance man was supposedly sent but show.

Plenty of parking, clean and spacious rooms. Variety on the breakfast and plenty of space to sit down and enjoy it!

Very friendly staff. Slot nicer than expected. Very impressed

The stay at the hotel was excellent there were no issues and the hallways were quite throughout the night

We had a nice stay

The staff was efficient but not very friendly. No smiles or greetings at any point during our stay.

Great place close to hospital and shopping

Very nice but no restaurants in the immediate vicinity

We’ve had bad luck in the past with hotels that say, their pet, friendly, and the room ends up, smelling like a sterilization room, but this place was amazing! We felt super safe, the facility was really clean and brand new, and they had wood tile floors, which is always great when it is a pet friendly hotel to know that the floors can truly be clean. I’m a responsible pet owner and appreciate a place that feels like other responsible pet owners are staying there as well. We will definitely stay on our next drive through Albuquerque.

This was a very comfortable hotel.

I like the convenience of Home2 Suites.

Great property, big rooms.

It was a nice room with a nice breakfast! I like it!

Room was clean and well furnished. Breakfast was pretty bad.

Very comfortable place to say. Unfortunately a non-EV parked in front of the EV charger that we were hoping to use to continue our trip the next day. This car had lots of other choices for parking.

Property was clean, staff was friendly and helpful. FYI: bring your own toilet paper. The hotel’s offering is one step above sand paper…ouch!

This was very clean facility but a little older and showing some sign of the ageing in the room. The lobby was also very clean.