Mountain Heritage Hotel

Explore Mountain Heritage Hotel
8.6
Very Good
From 989 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.6

Service and Facilites

8.6

Traveler Reviews Mountain Heritage Hotel

Number of reviews per page
20
40
Top reviews
Brad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean. Lovely stay, great service.
Lyn
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The check in was quick and easy with lovely staff. The room was clean, spacious and had everything we needed. The restaurant was amazing with great food and views. Happy hour before dinner was relaxing in the lounge area with lovely cocktails, a view and a piano player.
Paul
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

What a great experience. Lovely old place, full of character and fabulous staff.
Donna
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room image was misleading and looked at their tin roof. The amenities were old and needed a new iron. The wait staff were rude. Will not stay again. Disappointed as last year it was amazing.
Kim
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly staff Eric giving all the information it need to make stay extra lovely
Michelle
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

M wife and I had a very restful two nights and loved the history of the hotel. We plan to return for the Christmas in July event in 2026.
Maryanne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely spacious and comfortable room, spa bath was great, great restaurant with amazing views, the views from our room if the mountain was also great. Everything we needed was there onsite.
Conor
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff were excellent, the location is great, particularly the view from the dining room and patio.
Michael
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was clean but everything in the hotel is faded and worn. They are trading on the views given from some rooms and dining area. A lift is definitely required as the stairs are steep and narrow. Breakfast was adequate but the hot options needed to be microwaved as they were nearly cold. Would not stay again. Except for the view a standard motel has better rooms.
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Mario
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The initial room was unsatisfactory. The power point in the bathroom was faulty - any item plugged in was loose thus posed a danger, the air con was poorly placed as it directed air over the bed, there were no flyscreens on the windows so if opened let in insects, and the TV exhibited problems even the staff couldn't figure out. I asked for another room and we were moved to that room which was better. The staff were courteous and helpful and the dinner at the Jamieson was very good. The Friday night entertainment - piano in the bar - was very enjoyable as well.
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George
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location. Very friendly service.
Vijaya
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly staff!
Neil
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice Place to stay, nice big rooms and Staff were very welcoming. Wish we had more time to explore the area.
Sandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful place to stay with magnificent views. Staff were courteous and helpful and the room clean and spacious.
avi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice room
Magnus
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Fine
ellen
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Spotless room. Great staff. Excelled and wine snd music
Sandra
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room and adjoining bathroom were both spacious and clean, with a comfortable bed. The restaurant was lovely with a beautiful view of the Blue Mountains, although, the picture windows could do with a clean. The breakfast was wonderful, with grab and go options, as well as order from the menu hot meal options, both sweet and savoury. We had dinner once, in the dining room, and the meal was beautiful. It was a fine dining experience, but casual dress was acceptable. The hotel has old world charm, and is quite lovely. The floorboards do have a bit to say, so I'm not sure how much noise the rooms downstairs would hear? You do hear residual noises from doors closing, but otherwise, it's a very quiet hotel, within walking distance from Katoomba train station and the main shopping precinct. The hop on/off bus was a fabulous way to see the Blue Mtns if you don't have a car. We would stay here again.
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luciana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The cleanest hotel I have ever stayed at The view was brilliant and food excellent in taste and execution
Claire
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very clean but dated, toilet and door lock finicky. Had to remove the toilet tank lid and reposition to allow it to flush.
Number of reviews per page
20
40

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