Firstly staff were great, helpful and friendly. Location was also good, close to everything and walking distance. Some paid parking spaces available which is handy. Room was a good size, great amenities and charge sockets too. Bed was a little soft and the room was warm, not sure if the air conditioning was working properly. Overall would stay again, thanks!

Good location to the bars, restaurants in the canal area. Helpful staff and would use again if in the area.

Main Lifts broken and not working No soap in gents toilets No draft beer working Smell of smoke in floor 2 corridor Lots of noise outside car wash in a petrol station Only 1 pillow per bed ? No safe in room Nice property should be operated better

It was 600 steps to new street station if this helps anyone? Was clean and great for what we wanted

Hotel was lovely and clean, staff very welcoming and accommodating.

Great room,breakfast,and location. Room temperature controls were difficult. I stayed 3 nights and no cleaners came into the room, maybe I should have requested. I would definitely stay there again.

Great location hotel with reasonable prices and rooms with AC.

My experience of B&B Hotel Birmingham Centre was the staff were friendly and helpful with the few interactions I had with them. Check in was a swift process without any hitches. Our room was spotlessly clean and the majority of items were in full working order - air extractor in the bathroom didn't work so it took a while for steam to dissipate and the ability to cast to TV would've been nice. Breakfast area had plenty of seating and there was a very good variety of items to choose from. I liked the bins in rooms had separate sections for recyclable and non-recyclable items. On the whole my visit to this hotel was good to very good, just wasn't too keen on the area where the hotel is located but that is out of their control and they try to keep the exterior of the hotel as presentable as possible.

Excellent value, very clean, staff were all friendly and helpful

Clean spacious rooms, quiet environment and close to the train station.

The hotel was overall excellent — great location just 10 minutes from the centre, very clean, and the breakfast was outstanding. All of this at a very good price. It would have been a 5‑star stay, except for the check‑in experience. The lady at reception was extremely rude; my interaction with her was brief, but she was making several guests visibly uncomfortable.

I could not fault this hotel. The rooms have recently been updated and were clean and nicely furnished. The location is just 10 minutes walk from New Strret station. The immediate area is quite scruffy and there is some regeneration works but we encountered no problems and it was great to be so central. All the staff were very helpful and check-in and out were very easy. Our great rate included breakfast which was actually very good with a full selection of hot food and breads, pastries, cereals, fruit and cheese in a very nice dining area. We will definitely stay here again the next time we are in Birmingham.

Staff were very nice and quite helpful

last time I stayed here over a year ago there was only 1 lift working & same again this weekend! not good. toilet seat was really wobbly. bathroom small. if staying again I would ask for a room not facing the garage as the jet was woke us up at 8.20 Sunday morning! don't know why they have a man on the main door after seeing you gain access with your rook key he asked room number (doesn't even introduce himself) then asks your name & because he has wrong info on his bit of paper tries to refuse you access through the 2nd door! this was just before midnight to 2 women sober in their 60's. made us go to reception who confirmed we were guests & had given him the correct info. air con was very loud & not that effective.

Rooms well furnished and clean

Staff were great, location great, but sadly no air conditioning in the room! Breakfast was fine.

We weren't sure what to expect from this hotel as the price was significantly less than others in the same category. We were pleasantly surprised to find an excellent hotel with everything we needed for our stay. Yes, there were a few rough edges - aircon was noisy, toulet seat was slightly loose, but overall fantastic value for money. Location couldn't be better - city centre and stations all within easy walking distance. Breakfast was really good with a wide selection from cooked to continental to cater for every taste. Absolutely would stay here again if we ever need to stay in Birmingham.

It’s a good holiday hotel tbh

What a great find! Lovely comfy and clean room (felt new?) and friendly team. Brilliant value

AC system was not working. We kept changing rooms.