Overall Ratings & Reviews Willowbank Motel

good

inside the unit looks like just refurbished ,free netflix. host was vey helpful

Was welcoming and clean, plenty of room and lovely staff

Tidy & clean, just a bit small but adequate

Loved this property, we had enough room for everybody, each room had its own aircon and tv and we could also watch Netflix on their accounts, each room had their own account which was awesome if you didnt want to watch the same thing, the only thing they need is a clothes horse or clothes line to hang clothes after using their washing machine.

The property was very clean and had good space for relaxing. The bed was comfortable and the kitchen well appointed.

Loved this place and would have loved to have stayed longer than 1 night!

Clean and tidy

Great stay great service

Great location on main road heading into town. Lovely service, very friendly and helpful. Big room and living areas and nice and clean

Good value for money. Friendly and welcoming manager. Clean room. Oven top a bit slow to heat the pan

Friendly service, high levels of cleanliness and great little kitchenette. 5 minute walk to beach and around 20-30 minute walk into town centre. If you're a light sleeper, would recommend ear plugs as walls between units thin/not sound-proof. Not a fancy motel but had everything we needed for our stay.

Great place. Highly recommend. Tidy easy to access. Will stay here again

The room was tidy enough, but the wall heater broke and the replacement was extremely average. As noted by another reviewer, the room had a notice that all dishes must be washed or face a $50 penalty - not ideal in the time of Covid.

The motel until was OK, nothing wrong, but was quite old. Check-in staff was very friendly and helpful. We were surprised at the sign in the kitchen saying if you don't wash your own dishes you will be charged $50. I have stayed at many motels all around NZ and have never seen such a sign. I have even been told by cleaning staff at other motels not to bother washing my dishes as for hygiene reasons they have to clean everything again anyway. We decided to rewash everything before eating on plates as we couldn't be sure the previous guests will have washed the plates well, especially in the current COVID climate. The price was quite high for the quality in my opinion - we stayed in another motel in Picton the next night, the room was bigger, much more modern and very clean for $10 cheaper.

Friendly operator. Clean and tidy. Excellent shower.

Clean and comfortable

Excellent location, and price was very reasonable. Staff were helpful and friendly. The motel was very clean.

Comfortable bed and a great shower. Room was clean and staff very helpful. Would stay again.

Very accommodating. Driving from Invercargill to New Plymouth with Kaikoura our overnight. Phoned to ask what time was last check in, was quite late and prepared to wait for us. Got there, very friendly had put heater on in unit do was lovely and warm. Awesome friendly service, clean and tidy room and for a very good price. Would stay there again and eould recommend to others.