Best hotel best location close to metro station

For me the very kind and helpful staff stood out the most after the clean room,

The room was very clean, except the kettle... there was material inside. Also would have been nice to have exrra bedding in the room. I was MOST disappointed that the gym was not on site. We arrived and only then found out that there was no gym in the hotel, but the fitness center nearby. We'd prefer to not have to travel for this.

I didn't have breakfast.

Bathroom smelled like piss. Was not cleaned well. Shower head broken. Housekeeper barged into our room even when we had the “do not disturb” sign on the door handle. Scared the heck out of us. Barkeeper was the only good aspect of the stay.

I think this hotel is designed for the employees visiting the nearby offices, not for tourists. The closest station is a 13 minute walk.

Great room. Bar and restaurant on site. Close to tram stations.

Great, clean, easy access

Im giving this a bad review due to the poor hospitality. Workers were rude and had this snarky attitude towards us when asking for any accommodation. Nothing special, pillows were flat, just one for each of us. When I requested additional pillows the works scoffed and gave a little laugh and said no when I asked for more than 1. I was super happy when we left the hotel.

Clean room, friendly staff.

Room was small but clean. Grocery store and decent transit options in the area

Breakfast was very good lots of options were available

The room was soooo hot, the beds were slated weird & we only got one pillow.

Nice area

About breakfast, everything is clean

FRIENDLINESS OF RESTAURANT STAFF INSUFFICIENT CLEANING OF ROOM

Dated property, they don’t clean the rooms, empty soap/shampoo, no refills, broken bed, broken shower door, leaks…

The room was relatively nice and modern, but the lobby and elevators weren't great and show their age. The TV had a relative large selection of channels. The internet connection was stable but slow. There was also no ventilation in the bathroom and the shower water temperature kept fluctuating. The lighting in the room was also very poor, with just two small bedend lamps and a small light in the doorway for the entire room. The Expedia property details also mention that guest have have access to a nearby gym, but when I asked the reception they said there's no gym.

It was good

I stayed at The Rilano for 2 nights for a work trip. The hotel staff were friendly and informative. Certain parts of the hotel looked like they were being renovated, but nothing was closed, or unclean. There was a lack of signage to point me to the room. The WiFi on my floor was unreliable, but fine down in the lobby and restaurant. The room was compact, but had everything I needed. The bed was fine, but it was two single mattresses pushed together and I did feel myself slip down between them at one point.