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W Santiago

Explore W Santiago

Overall Ratings & Reviews W Santiago

Other sources (548)

8.8

Very Good

From 548 reviews

Cleanliness

9.2

Room Comfort

9.0

Location

9.2

Service and Facilites

9.0

Traveler Reviews W Santiago

Number of reviews per page

20

40

Top reviews

Gary

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great room and friendly and helpful staff.

Xia

Leisure Family

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

New Year’s Eve has a good rooftop party

Domenico

Business

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Excellent hotel

Matthew

Leisure with Children

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

The service here was outstanding. Every single person from reception, to all the restaurants, the housekeepers, everyone gave exemplary service. I've stayed at this and other W hotels before, but this, by far, was the most remarkable.

CHARLES

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

It was clean and upscale

pablo

Business with Partner

6.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Dated property maybe too woke for me

Anthony

Leisure

10.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Great property needs a bit of a remodel.

Jeff

Business

10.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

Wondering staff and hotel. Highly recommended

Michelle

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Very great!

Bill

Leisure with Partner

10.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

The W is known for its high quality and the W Santiago lives up to this excellence. I wish I could live there! The room was beautiful and romantic, the roof deck was great for a late drink, the breakfast was excellent as is the dining area. Even the food at 3 am was top quality. I loved the whole experience and will stay at the W again soon

Expedia Group verified review

The hotel is located in a lovely and clean and safe area of Santiago. They have a phenomenal rooftop bar with an amazing view that you need to visit at least once if not twice. Every staff member was amazing and willing to help and go out of their way to help. Special mention to Lucas one of the concierge members who was incredibly attentive. We had a great experience here

Expedia Group verified review

Lovely hotel with helpful staff.

Benjamin

Friends and Family with Friends

10.0

/10

Reviewed 72 week(s) ago

Hotels.com verified review

High quality hotel and staff. In particular the staff were super friendly and helpful. The breakfast was superb every day. The rooms are a little dated but perfectly comfortable; and the view from the rooftop is brilliant.

Sam

Leisure with Partner

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Well positioned Hotel with exceptional staff (particularly concierges who were very useful). Room starting to show a bit of wear and tear but nothing terrible. Pool and Sky Bar are real highlight as well as breakfast buffet options

Jose

with Partner

6.0

/10

Reviewed 73 week(s) ago

Hotels.com verified review

Very bad shower (low water pressure, long time to reach proper temperature) A lot of intermittent noise coming from room next door

Jesus

10.0

/10

Reviewed 76 week(s) ago

Expedia Group verified review

Excellent

Morella

Business Family

10.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

Excellent staff, everyone was kind and helpful. Beautiful premises, amazing rooftop.

Nagwa

10.0

/10

Reviewed 108 week(s) ago

Expedia Group verified review

very nice hotel and good location

Scott

Friends and Family Family

10.0

/10

Reviewed 112 week(s) ago

Hotels.com verified review

Superb staff and service, as always!!! Rooftop pool was super cool. Restaurant and view and lobby and room all stellar. Valet the best, as always!!

fangyi

Leisure with Partner

10.0

/10

Reviewed 117 week(s) ago

Expedia Group verified review

Very nice facility and amenities. Great infinity swimming pool and roof top bar.

Number of reviews per page

20

40