KRW | EN

Deals

Get App

Partnership

Support

Bookings

Log In

Register

Hotel Lucerna Hermosillo

Explore Hotel Lucerna Hermosillo

Overall Ratings & Reviews Hotel Lucerna Hermosillo

Other sources (1,070)

9.4

Exceptional

From 1,070 reviews

Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.6

Traveler Reviews Hotel Lucerna Hermosillo

Number of reviews per page

20

40

Top reviews

Joshua

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

-

Wade

Business

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nice property located centrally. Staff were accommodating and friendly. There isn't a fridge or coffee in the rooms and I didn't see any complementary coffee being offered in the lobby. But overall, really nice.

Oscar

Friends and Family Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Las instalaciones estaban en muy buen estado y el servicio fue excelentes.

Luis Carlos

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great

Rosa

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

They were really friendly at check in and check out and the people on the front thanks

Jesus

Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The service is above excellent. The driveway entry sign to the hotel is hard to locate.

David

with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast not good and expensive

Sanjay

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was good. Parking was good too. Room did not have tea/coffee making pots available.

Maria

with Friends

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms and staff was wonderful!!

John

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Rooms were just okay, they were clean and the bed was comfortable. However, everything in the room looked like it needs to be renovated, they looked pretty old. This place also has one of the worst wifi connection, if you are travelling for work and need to use wifi, I highly recommend you go somewhere else. The staff are very nice and amazing though!

Expedia Group verified review

Los precios de la comida son elevados

Rahab

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The staff was not friendly or didn’t greet me.the property is clean and has everything we needed for our night stay.

Steven

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

A coffee maker in the room would be fantastic. Otherwise it’s $70 pesos for a cup of coffee at the restaurant

Joseph

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Excellent

Edna

Friends and Family Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Excellent property! Failed for poor planning for parking. There was a big government event and all attendees took all parking spaces. There were no parking spaces left for guests. Hotel management should limit parking for non guests and have reserved spaces for hotel guests. Cars were parked in non- parking sections and it was difficult to drive. Very unsafe.

Expedia Group verified review

Amenities were closed early. Guests were not able to use pool installations. No spa even though it was offered

Misael

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Clean room, nice staff, breakfast 10/10! Plenty of parking, will stay here again!

Ricardo Padilla

Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Todo muy bien

Luisa Fernanda

Friends and Family with Friends

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Habitaciones amplias y muy limpias

Steven

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Very clean and very friendly staff!!! The only thing was no coffee maker in the room.

Number of reviews per page

20

40