Todo estubo bien, gracias

The pool was awesome, staff helpful, cleans modern and updated, and great restaurant. And excellent location!!!

Siempre un gusto estar en este hotel. Ya es una tradition con la familiar visitar Ensenada y hospedarnos aqui. Todas muy amables y muy limpio. Volvemos pronto.

The pool bar bartenders are the slowest i have ever seen. The pool was full of kids I believe they sell day passes?

Me gustó el cuarto estaba amplio y limpio y cómodo , lo único que no me gustó fue el agua del del baño estaba salada no podía lavarnos la cara y al bañarnos quedabas como si te hubieras bañado en el mar , fue lo único de ahí todo bien

I like how clean was the room and all over good location is well maintained The staff is very helpful

Casino staff every thing

Hotel is clean with a big pool. However, pool is always packed and at times they didn’t even have enough pool towels. Not enough shampoo and conditioner in room. Close to main strip. Only a few blocks away.

I like the AC. I did not like how thin the walls were. You were able to hear your Neighbor’s conversations. The most of the staff were not too friendly. I would say three out of 10 of the staff were friendly. The rest had been not very helpful.

Our favorite

Staff

Hotel is clean ,staff very helpful. Drinks and food are very tasty.

The rooms were clean and best part of the stay and the pool/jacuzzis. My low stars are based on customer service and details that made the trip more complicated. Since this hotel does not have a refrigerator we thought we would be ok with a small cooler we could add ice mainly for kid snacks. Well the ice machine never had ice. We were only able to grab once and had to go to the bar area where they also didn’t have any. The room only had two towels upon entry even though reservation was for 5 guests. When I called they only wanted to give me the amount of towels to total out the amount of guest. They took 30 minutes to give the extra towels. The next day I asked for additional towels again since again only two were replaced and they were asking me on the phone why I wanted extra towels. Uummm because each guest should be using their own towel!! They said they would be sending someone and my husband had to call them to tell them no one had come which ended up taking them 45 minutes or so for 3 extra towels even though I asked for 4. Like if a hotel has to be that crazy fixated about towels they should definitely rethink being in business. The front desk girl was rude and so I don’t know if that’s why our experience was more complicated than it should have been. Outside of the hotel it did look ghetto but inside each room and hallway it was nice. I don’t see myself going back there, I go to MX often so been to my share of hotels this one is low in the score.

Nice, clean room.

First thing I noticed was how clean and modern the hotel was

Place was great! Location was great! The only negative for me was I couldn’t bring my iced coffee to the pool area which was not terrible but I did want to relax by the pool drinking some coffee but everything else I was really happy with.

Good location, very clean room, friendly staff, easy secure free parking, great pool, Caliente Casino on the ground floor- has a cool bar, slots, sportsbook, table games,

Loved it, went for my bday weekend with hubby , I was amazed and can’t wait to go back . Super clean, extremely helpful and kind staff from the moment you step in, very organized, safer. Loved the rooms I guess they were updated cause it has a modern look, the. The bar by the pool is great, not crazy expensive, food is good. Private parking for hotel guest wiht great security literally two steps away from the hotel, close to all the atraccions, there is an Oxxo right next to the hotel 24 hours . This is absolutely my go to every time I go to Ensenada, loooooved it. Just one request , to have a mini refrigerator in the room, other than that PERFECT

The entire stayed was excellent

The room did not have a refrigerator