The hotel, the location, the cleanliness and the friendliness of the staff was fantastic! I just wish that the swimming pool outdoors and indoors were open all day long.

Clean

Amazing location up above the town with great views of the churches and aqueduct. Parador very busy so we couldn’t eat in the restaurant until late. Better to book ahead

The bed was very hard, shower was very average, in general the room was long overdue a refurbish

Great location on the edge of town, on site parking. Interesting modern building with an outdoor pool.

The restaurant leaves much to be desired. My steak was on the tough side and at least 1/3 was fat. As far as the breakfast buffet, that was even worse. The place was understaffed, you literally have to get up and chase down a waiter to order your eggs which once they arrive are stone cold. The bread products everyday are stale, dry and tough In short the hotel’s gastronomy is very disappointing experience right down to the wobbly, useless bamboo prongs at the breakfast buffet.

Staff outstanding. No AC but they provided me with a fan. Food exceptional. Only criticism is no tea or coffee making facilities for the morning and we had a long drive to Santander and didn’t want to stop for breakfast. Waiters and reception staff were fabulous. Sort out tea facilities and it will be perfect.

Mostly a good stay however we found the breakfast a little disappointing and the lack of tea/coffee facilities in our room unusual .

Excelent location, comfort and personnel

Stunning view from the room balcony, spacious and clean room

Great view, room is a little bit outdated. Staff is nice.

The property was clean but in need of a refresh. Our room was dated and the bathroom, although clean, had stained and crumbling grout in the shower. It was also a shower in a bath so a bit awkward to get in and out and also a bit slippery. The view from our room was spectacular and the balcony was a lovely addition. The only real negatives were the temperature in the room which was so hot neither of us could sleep. When we asked about AC, we were told it was off and to open the windows to prevent the heating coming on. The food was OK but nothing to write home about. The parador is also quite a distance from the town and up a hill so taxi was needed if not driving.

We absolutely loved our two-night stay here!! Beautiful and comfortable room, amazing complimentary breakfast!! Would love to stay here again!

The parador was very nice with an incredible view of Segovia. My only negative was that the beds were a little hard for us but we would still come back if returning to Segovia. Wonderful place!!

Great view, nice room, staff was indifferent and it is too far to walk to any of the sights. Basically you stay there for the view.

Lovely room with the most amazing view of the cathedral, alcazar and old town. Friendly helpful staff. Breakfast and dinner was excellent. Great value for money. Would love to return one day.

Too far to walk to centre so relied on taxis which reception ordered but the return journey meant waiting at a taxi rank which took a while. Bar area lovely for a drink and light meal and parking excellent as very close to reception.

A very comfortable stay, with spacious, comfortable rooms and views across to the town and cathedral. Slightly longer that 'walkable' distance from town, but we were happy to drive/bus, both very easy to do and only a few minutes. Loved the outdoor pool area, though slightly disappointed to find the indoor one closed. Evening meal good value. Room very comfortable, with small terrace for views. Facilities in room good, although some fittings (handles, taps) rather 'tired' and loose.

Location is good, but service is average

Staff was not friendly at all