8.4
Very Good
From 728 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

7.6

Service and Facilites

8.6

Traveler Reviews Tanes Hotel

Number of reviews per page
20
40
Top reviews
Sue
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

owner of this hotel is in my opinion 312 110. fit to run a business. He is very rude and is disrespectful to his guests I booked a two night stay and when I got there at
Sue
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2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I booked a two night stay on the 8th/9th of August When I arrived the owner who was very rude and disrespectful refused to accept my booking and told me to leave otherwise he would call the police. He can say what he.likes but I've met people like him before and I am not intimidated by his behaviour as I am the innocent party and I had done nothing wrong. It was too.late to find another hotel as they were all booked up. I sat on the pavement outside for hours and had to call 111 3 times and 999 one time because I felt very unwell. Eventually I had to phone for a taxi to get to A&E and spent 5 hours there until I felt well enough to leave This is not the way to treat a 64 year old woman. Shame on you
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Gourav
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10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room. Bus stop right opposite to the hotel.
Ken
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Parking was road side parkinþg 2 minute walk the room was clean and tidy although the shower plug hole was blocked so the manager tried to sort it but couldn't so allowed us to use shower in next room. Don't know if there are shops near by
Mike
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Second time this week I stayed here as my work plans changed. Great hotel still but better room this time
Craig
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

On suite room very small with tiny window Street parking only Allthough plentiful Shower completely useless Would not recommend
Davinder
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

everything good
Mike
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great place to stay very clean and nice staff easy access. Would be nice to have a fan in the room not just for this heat but on top floor heat rises
ANNA
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is generally well maintained & presentable. The single room was clean, comfortable, well appointed & an adequate size. Unfortunately, it was hot & stuffy with no fan & rather noisy as it faced a busy main road (had to keep the window open due to the hot weather). The location of the hotel is good, about 15 minutes walk from the city centre.
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MOHAMMED
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean rooms
Lisa
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Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice room
Apinya
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I stayed at this hotel during a period when temperatures were over 30°C, and I was genuinely shocked that the hotel couldn’t provide even a single fan. When I called reception, I was simply told to open the window. Anyone who has stayed in hotels like this knows the windows only open a small amount, and the building traps heat, making the room unbearably hot. The staff claimed that all fans were “sold out,” which I find very difficult to understand. This wasn’t an unexpected heatwave—summer happens every year. I even checked Amazon while I was there, and fans were readily available to buy. It’s disappointing that the hotel didn’t prepare for such a predictable situation or make any effort to look after guests’ comfort. What made the experience even worse was the attitude of the staff. Instead of showing empathy or trying to offer an alternative solution, they spoke rudely and made me feel like my concerns didn’t matter. I would not recommend staying here during the summer unless the hotel improves its facilities and customer service. A hotel should be prepared for seasonal weather and treat its guests with respect.
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Christopher
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8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

An inexpensive hotel which provided all that I required on an overnight visit to Cardiff. Staff very helpful, clean room and small car park at rear of hotel.
Samantha
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This is not a glamorous destination hotel, but it is an immaculate and welcoming haven for travellers to Cardiff, and the perfect option for my daughter and I while we packed up and cleaned her student accommodation. The beds were very comfortable and the secure parking, locked from 10 pm to 7 am, meant that we could load up the car and park at the hotel, without extra charge (£25/night at most central hotels but complimentary for Tanes residents) the night before leaving without worrying about security. Btw, big up to the Sparrow Coffee House round the corner on Four Elms Road for an excellent start to our day with a warm greeting, coffee and danish pastries. Overall, the Tanes Hotel was excellent value for our needs. Note to US visitors from an ex-NY resident: walking 30+ mins in the EU is normal to access local amenities. The Tanes is at least a 15 min walk from the city’s excellent pubs and restaurants and well worth the exercise. Alternatively there are plenty of local taxi/Uber services which afford the experience of meeting local colourful characters while en route - the Welsh love a chat. Embrace the cultural difference - you might even have fun! Croeso i gymru! X
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Annette
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6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was extremely hot but uk was having a heat wave no fan. Noise from the road with windows open. Small compacted room for single travellers. I think there's damp / mold behind the wall paper. By the bed wall paper peeling could see black mole, also near window. This was a one night stay and Cardiff was busy. I feel the room be cheaper, but your probably paying for location. I wouldn't stay again as there are bigger better places with breakfast available if i had booked earlier.
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Sunday
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10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It's a nice place to spend couple of days. The staff are very helpful during my stay
Mary Miracline
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with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice lodge thank you. Clean room
Richard
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8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean, spacious room. Helpful staff. Convenient car park but small.
Peter
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6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The lock on my room, number 19, needs looking at. No cooked breakfast was provided as was advertised.
Mark
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10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A home-from-home, which is always comfortable, hospitable and a great place to stay.
Number of reviews per page
20
40

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