This is a very tired, dirty hotel. Room was missing a shower door, filthy walls, worn and tired! Staff was incredibly nonchalant and cared not. Breakfast was average and staff inattentive. Cleared our own table.

Nicely positioned hotel on the lake and for the ferry stop. Rooms a little small but the balcony was nice with a view of the lake. Staff in the restaurant were helpful and friendly.

We loved the whole vibe of Hotel Sirmione Terme. It was in an excellent spot, just inside the castle area but not in the middle of the really busy streets. The staff were excellent, apart from one elderly waiter on the special music night who was very rude, brought us the wrong water ( sparkling rather than still) and then proceeded to ignore us for half an hour even though I'd tried to ask him for a wine recommendation - we got up & walked out sadly. The rest of the bar & restaurant staff were friendly and helpful all of the rest of the time. The rooms were spacious - we were travelling with a wheelchair so this was a necessity. The bathroom was well equipped but the shower was a tad small to manoeuvre in. The spa area was lovely. On the whole a great choice. That said, there are virtually no wheelchair accessible taxis in this area so bear that in mind!

El hotel está muy bien ubicado en Sermione y cuenta con una posiciona de agua termal que está incluido en el precio de la habitación. La comunicación con el personal del hotel fue muy mala, ya que no hablan español y el inglés es terrible, por lo que las preguntas que hacía no daban respuestas correctas o incompletas. El hotel es muy viejo y requiere una inversión importante para actualizarlo. Hasta las camas y almohadas eran de los años 1960.

Very nice close to the ferry and at the beginning of Sirmione love this hotel

Nice location. Good staff. Bit inadequate facilities as no water or call in services.

Beautiful property and location

Lovely. Great services. Great location.

Nice breakfast with gluten free options. Unfortunately, the check in was terrible. Guy at the reception was unpleasant and ignorant. Despite my querries the day before our arrival, nobody from the hotel ever replied. Let alone told us there is no transfer after 10pm and that due to restricted parking one has to walk the bags about a kilometre from the car to the hotel. Not fun when it is late. One is tired and let alone has forgotten something in the car.. Fortunately, lovely lady at the reception called Neve has smoothed things up in the morning. Just that the night staff spoiled what otherwise would have been a fantastic experience.

Great location - directly located in the old town. Really nice views of the lake with an outdoor terrace. Parking is about a 10 minute walk or you can get a shuttle. Breakfast was very average (not the best).

We loved every moment here. Clean, comfortable rooms, excellent breakfast, lovely restaurant and bar and helpful staff. We will be going back

The bar and breakfast were lovely, the staff were extremely helpful, I was able to hire a bike very easily. All round a very relaxing and lovely stay.

Reasonable experience at Hotel Sirmione Terme. Pros: Spectacular location Delicious breakfast included Spacious rooms by European standards Cons: Somewhat dated Uncomfortable bedding Indifferent, relatively unhelpful, front desk staff and poor communications Overall, great value for money, but it is February. If it were August and I was paying $500/night, this review would look very different....

Well located, friendly staff.

Excellent hotel, the location is central to restaurants & transport for lake cruise or drive to other parts of Lake Garda. The thermal pool & other activities are first class. Recommended hotel.

Everything need to be improved Smell pillows room They have no parking next to the hotel The only thing they have very good it’s the people who works there

Beautiful place, great staff

Rooms was not sound proof Communication could be improved for the spa réservation Bathroom taps should be replaced Hopefully Staff at the lobby was service oriented

Excellent location right by Lake Garda. The only negative was that our room was located by the street side so it was extremely loud even closing the windows.

Hotel was nice and it is in a beautiful area. Very easily walkable to all the sights and nice restaurants and the available warm outdoor pool was a great way to relax in the evening