The room faced a very busy road/intersection so noise was an issue when the balcony door was open. It was not made clear that for a 4-day stay there was no housekeeping. The check-in happened and I then saw no-one and had no communication from staff. This fact was buried deep in the paperwork. I don't expect to have no housekeeping from an Accor. Pretty disappointed.

Friendly staff. Amazing pool for everyone to enjoy. Close to a few places to eat.

Our room fronted the pool . Lovely clean pool .

Pool and garden area were great,the staff at reception were friendly nice location but our room could use a bit of an update.

I arrived late due to a flight delay and missed the cutoff time for check-in. They were ready for me and very accommodating. The room was clean and had all the necessities for a great stay.

We had a ground floor unit with our own private access to the pool from our patio. We could walk to just about any type of food we wanted and the beach directly across the road

Love staying here with my kids. The property is in a great location with just about everything you need in walking distance like the beach, surf club, restaurants, ice cream store and convenience store. Supermarkets are just a short drive away. The in room kitchenette is basic but enough to cook easy meals( this room didn't have an oven but there are BBQ facilities on site). Staff are very friendly. The rooms are showing their age and could definitely do with an update but the real show stopper here are the pools which is why the kids keep insisting we come back! A huge (100m+) lagoon pool winding through beautifully kept tropical gardens, and at both ends of the lagoon is a waterside, large heated pool and hot spa. Everything you need for a great family holiday.

The gym was small with a few pieces of equipment. You would be struggling to fit 3 people in there. The pool was amazing for both kids and adults. The two waterslides were a bit of fun! The pool was a good temperature. Rooms were clean and comfortable. We loved the pool toys in the storage container on the balcony. Level 2 rooms don’t have a beach view but higher levels might as the beach is right across the road, as is the Alex Surf Club.

Pool was amazing.

Lovely place. Courteous staff great location

This resort is lovely - rooms are well appointed with almost everything you need for a relaxing family holiday. The resort’s pool/lagoon is fantastic with plenty of swimming areas, two heated pools, two spas and two slides. Perfect for families. My issues were that reception was only open from 9am to 5pm so not ideal when arriving on a late flight and the security bond was $50 per night per room. I don’t understand why the bond was so high in a resort with zero food and beverage outlets and no in room mini bar. The only thing we spent money on was beach towels for the pool. Charging for beach towels in a resort that has a pool as its centerpiece is insane. At the least one beach towel per person could be provided free of charge with an extras at a cost. Regardless of the small negatives, I would stay again. Location was excellent, pool superb and the room well set up with washing machine, dryer and stocked kitchenette.

Room was very dated and needed to be upgraded

Our room could we think do with a small upgrade on little things like bedside lights and the bedroom carpet felt "sticky" with bare feet but everything else was excellent, the staff and pools...amazing

Pool was enjoyable and everything else was great

We stayed to attend a wedding in Maleny and were in involved in the wedding so really only slept and showered here. But we were happy with everyrhing

Great view overlooking pools & beach.

Brilliant location, just across the road from the beach. Room had everything you needed and was perfect. Staff were friendly and helpful. Wish I could have stayed longer.

Really liked the pool and the view from the room

Our Studio was perfect. Had everything you would need to self cater. TV, even DVDs and books and games. Nice balcony with chairs and table over looking the lagoon. Secure parking too. Very close to Alex Heads Surf club and the beach. Would have like to stay longer!

Always a nice getaway to relax.